Incident IQ Support Flows

Tailored workflows for better learning app support.

Support Flows provide schools with workflows built around popular learning applications. Custom issue types, recommended resolution actions, and pre-populated knowledge base solutions work together to provide a complete support experience.

Streamline support with tailored issues.

Each new learning application introduced into a classroom comes with its own set of support requirements. Incident IQ Support Flows provide requestors with issue types tailored to each learning application, ensuring quick and accurate help requests.

Trusted solutions at your fingertips.

Knowledge Base

Support Flows come with pre-populated knowledge base libraries, providing teams with solutions that come right from the developer.

Support Widgets

Need more assistance? Support widgets provide quick links to the software publisher's resources and contact information.

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