Incident IQ Integration For

VNC Connect

REQUEST INFO

This VNC Connect integration allows agents to initiate a secure, remote connection to another user’s computer from within an Incident IQ ticket.

Screenshot of how to remotely request support sessions from Incident IQ's help ticketing platform
Screenshot of confirmation for remote support session request on Incident IQ's help ticketing platform
  • Allow agents access to remote devices from within iiQ
  • Access devices straight from a ticket
  • Built to support distance learning