Products
Asset Management

Help Ticketing

Facilities Management
Asset Management

Re-thinking K-12 asset management. Built from the ground up with today’s classroom in mind.
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Deployment / Collection
Get learning devices in student hands quickly with advanced tools built to handle K-12 deployments.

Smart Audits
Efficiently conduct device audits with intelligent scheduling and straightforward verification tools.

Inventory Management
Keep tabs on every device district-wide with an unrivaled level of detail.

Distance Learning^NEW
Remotely manage device inventories with asset management tools built for distance learning.

Help ticketing built for K-12 districts. Powerful workflows drive outstanding service.
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Ticket Creation
Empower users to submit help requests in seconds. Pre-made support flows make ticket creation a snap.

Ticket Management
Assign, work, and manage tickets with powerful workflows and automated actions.

Integrated Asset Data
Integrate help ticketing and asset data for a complete support experience.

Distance Learning^NEW
Provide superior IT support with tools built for distance learning environments.

Modern facilities management software,
built for K-12 school districts.
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Facilities Overview
Discover modern facilities management tools built exclusively for K-12 districts.

Work Order Creation
Generate data-rich work orders and preventative maintenance projects with easy-to-use, customizable workflows.

Work Order Management
Assign, manage, and get work orders done with powerful tools and automations.

Analytics
See a breakdown of key metrics and team performance with detailed analytics.
Platform
Built for K-12
On-Demand Videos

Learn more about Incident IQ with full-length webinars and feature deep-dives.
About
Upcoming Event

ISTE 2020
Virtual
- November 28- December 1
- Virtual Booth

SCHEDULE A DEMO

Transforming K-12 workflows.

From help desk ticketing and IT asset management to maintenance work orders and beyond, the Incident IQ platform is revolutionizing the way school districts provide and manage services.

Discover the Incident IQ Platform

Award-winning service management software, built for K-12.

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Help Desk,
THE Journal

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Inventory Management,
THE Journal

ISTEBOS_ Badge

Best of Show,
ISTE20

High Performer,
G2Crowd

Deployment, collection, management, auditing— iiQ Assets supports the technology that's transforming today's classrooms.

Help ticketing for K-12. Submit, route, and work tickets easier than ever before. Enterprise-class tools, built for schools.

Modern facilities management software, built for K-12 school districts.

Apps

Extend the Incident IQ platform with apps that provide support teams with more tools to assist teachers and students.

Incident IQ Mobile

The power of asset & help ticketing capabilities in Incident IQ, right on your mobile device.

“Incident IQ is the first thing that everyone in this building opens when they start their day.”

Lisa Grace
Moore Public Schools, OK

November 28- December 1, 2020

ISTE 2020

Virtual Booth

On-Demand Video Library

See the Incident IQ platform in action.

Learn More

Integrations

Connect student, asset, and account data to the Incident IQ platform for a richer, faster support experience.

Support Flows

Support Flows provide schools with workflows designed to support popular learning applications.

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