Incident IQ Support Flow For

Digital Passport by Common Sense Education


This Incident IQ app is designed to enable support workflows for districts that use Common Sense Education. After activating the app, district teachers receive more accurate and timely assistance on their district’s Incident IQ platform for Common Sense Education issues.

Green background with screenshot of Incident IQ custom workflow creation for support flow integrations
  • Pre-populates Incident IQ with issue categories, issues and common resolution actions, improving resolution times
  • Provides a curated knowledge base of how-to articles provide teachers with reliable self-help
  • Quick access to customer support via support widgets