Incident IQ Integration For

Microsoft Quick Assist

REQUEST INFO

This Microsoft integration allows agents to initiate a secure, remote connection to another user’s computer from within an Incident IQ ticket.

Screenshot of confirmation for remote support session request on Incident IQ's help ticketing platform
Screenshot of confirmation for remote support session request on Incident IQ's help ticketing platform
  • Allow agents access to remote devices from within iiQ
  • Access devices straight from a ticket
  • Built to support distance learning