Bringing district SIS data into Incident IQ enables a host of powerful features. Enable data-rich help requests by bringing course codes and roster information into the ticket submission process. Empower teachers to submit tickets on behalf of students with My Classes.
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After activating this integration, districts can securely import user, course, and roster data into Incident IQ. This data is used to streamline SIS-related help requests, as well as enable advanced functionality like My Classes, which allows teachers to easily submit help requests on behalf of students.
- Simple user sync: Easily synchronize student, teacher, and parent/guardian SIS accounts with Incident IQ for simple, accurate account creation
- Unlock My Classes: Incident IQ’s My Classes feature makes it simple for teachers to submit help tickets and manage devices on behalf of students
- Streamline SIS help requests: Pre-populated Ticket Wizard workflows make it simple to submit SIS-related help requests
- Course information at the ready: Responsive course-selection dropdowns draw from SIS data to display relevant course and student data to teachers submitting SIS-related help requests
- Flexible data mapping: Specify which data source user information comes from. Seamlessly merge data from SIS, SSO, and other integrations to build Incident IQ user profiles that fit district data sets