Incident IQ Support Flow For
HMH ThinkCentral

This Incident IQ app is designed to enable support workflows for districts that use HMH Think Central. After activating the app, district teachers receive more accurate and timely assistance on their district’s Incident IQ platform for HMH Think Central issues.
- Pre-populates Incident IQ with issue categories, issues and common resolution actions, improving resolution times
- Provides a curated knowledge base of how-to articles provide teachers with reliable self-help
- Quick access to customer support via support widgets