What is the Incident IQ Academy?
How learning works in the iiQ Academy
iiQ Academy is a self-guided training and certification program designed to give busy K–12 teams a head start with Incident IQ. The Academy offers flexible learning paths and courses tailored to how your district uses the platform.
Learn at your own pace with videos, interactive walkthroughs, quizzes, and practical examples. Start with the fundamentals, build confidence in core features, and progress to advanced training as your needs grow.
Learn by topic
Find targeted courses covering iiQ modules, integrations, premium apps, and more. Quickly access the training you need to master specific features.
Learn by role
Role-based learning paths guide administrators, technicians, event coordinators, school leaders, and requestors through workflows they can use every day in Incident IQ.
Guided learning paths
Follow structured, step-by-step paths that take you from the basics to advanced platform usage, with progress tracking along the way.
Certification Options
Earn iiQ certifications that validate your expertise and help standardize knowledge across your team.
Become an Incident IQ-certified expert
Whether you are new to Incident IQ or a long-time user, certification helps ensure you’re getting the most out of the platform. iiQ certifications are valid for a defined period and follow you between schools.
- Speed up time-to-value with deep platform knowledge for your team
- Foster excellence for both new and experienced users
- Improve operational efficiency through ongoing learning
What people are saying
Start your iiQ learning journey
Start building confidence with Incident IQ through guided courses, role-based learning paths,and certification designed to help your team use the platform effectively.
Frequently asked questions
What is the iiQ Academy?
The iiQ Academy is Incident IQ’s self-guided training and certification platform, designed to help users learn the system efficiently and confidently.
Who should join the iiQ Academy?
Any active Incident IQ user can benefit, including administrators, technicians, event coordinators, school leaders, and requestors.
Is the iiQ Academy self-paced?
Yes. Courses and learning paths are designed to be completed on your schedule.
Do certifications expire?
Yes. Certifications are valid for a defined period and follow you between schools.
Is there a cost to use the iiQ Academy?
No. Access to the iiQ Community is included with your Incident IQ agreement.
How do I get started?
Simply visit the iiQ Academy and begin your first course or learning path.