Incident IQ Integration For

Chrome Remote Desktop

REQUEST INFO

This Chrome Remote integration allows agents to initiate a secure, remote connection to another user’s computer from within an Incident IQ ticket.

Incident IQ's desktop assistance screen with a update on an active ticket
Screenshot of confirmation for remote support session request on Incident IQ's help ticketing platform
  • Allow agents access to remote devices from within iiQ
  • Access devices straight from a ticket
  • Built to support distance learning