Incident IQ Integration For

ClassLink (SIS Integration)


After activating this Incident IQ integration, districts can provide more accurate and timely assistance to teachers with ClassLink issues. Districts can populate Incident IQ user profiles with data synced from their Student Information System, and enable certain Incident IQ features that rely on SIS data.

See other ClassLink integrations here: ClassLink SSO ClassLink

Blue background with Incident IQ's Classlink SIS data import and sync screen
Blue background with screenshot of Incident IQ’s course code and student selectors
  • Simple user sync: Easily synchronize student, teacher, and parent/guardian SIS accounts with Incident IQ for simple, accurate account creation
  • Unlock My Classes: Incident IQ’s My Classes feature makes it simple for teachers to submit help tickets and manage devices on behalf of students
  • Streamline SIS help requests: Pre-populated Ticket Wizard workflows make it simple to submit SIS-related help requests
  • Course information at the ready: Responsive course-selection dropdowns draw from SIS data to display relevant course and student data to teachers submitting SIS-related help requests
  • Flexible data mapping: Specify which data source user information comes from. Seamlessly merge data from SIS, SSO, and other integrations to build Incident IQ user profiles that fit district data sets