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Incident IQ’s Response to the Log4j Vulnerability

What is the Log4j vulnerability? The Log4j vulnerability is a flaw in a popular Java library used for logging error messages in applications. This vulnerability was discovered in early December 2021, and potentially exposes millions of devices to the risk of exploitation. Is Incident IQ affected by...

Introducing Fee Tracker

Fee Tracker is here

Fee Tracker is a new free app that allows school-related fees to be attached to users, assets, and tickets. Generate fines, record payments and generate invoices, all through Incident IQ....

Introducing Support Scheduler

Support Scheduler is here.

Introducing Support Scheduler — a simple way to schedule support sessions, now available as a premium app. With Support Scheduler, agents can easily schedule support sessions with requestors, track them on their Incident IQ calendar, and easily export scheduled events to a third-party calendar. Agents can...

iiQ Facilities Newsroom

Incident IQ announces the release of iiQ Facilities

ATLANTA GA, January 28, 2021 — Incident IQ, the service management platform built for K-12, announced the release of iiQ Facilities — the facilities maintenance solution built exclusively for K-12 school districts. Featuring the same award-winning technology found in Incident IQ’s asset management and help desk...

2020 A Year in Review

Incident IQ 2020 Year in Review

2020 was a challenging year that won’t be forgotten any time soon. Almost every aspect of life was upended — especially in our schools. Entire districts had to move online virtually overnight, an unprecedented task....

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