INCIDENT IQ
November 15, 2022
The year is winding down, but at Incident IQ we’re still working to bring districts new updates and enhanced support tools. Take a look at what we’ve released over the last two months. Now Available: Enhanced Workflow Approvals makes it simple to get the go-ahead. Get sign-off from key sta …
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Mark Horne joins the Incident IQ leadership team Atlanta, November 29, 2022 Incident IQ, the workflow management platform built for K-12, announced today that Mark Horne has joined the company’s leadership team as Chief Revenue Officer. Prior to joining Incident IQ, Mark Horne was the Chief …
November 29, 2022
The year is winding down, but at Incident IQ we’re still working to bring districts new updates and enhanced support tools. Take a look at what we’ve released over the last two months. Now Available: Enhanced Workflow Approvals makes it simple to get the go-ahead. Get sign-off from key sta …
November 15, 2022
API-driven integration streamlines spare K-12 device distribution and monitoring with LocknCharge FUYL Towers Atlanta, November 15, 2022 Incident IQ, the workflow management platform built for school districts, released an integration with LocknCharge—a leading manufacturer of smart lockers that c …
November 15, 2022
API-driven integration streamlines hardware repair processes and improves asset visibility for K-12 support teams Atlanta, November 3, 2022 Incident IQ, the workflow management platform built for K-12 school districts, released an integration with Lexicon Tech Solutions to better facilitate hardware …
November 3, 2022
Incident IQ, the service management platform built for K-12, announced the release of a new app—Enhanced Approval Workflows. With this new app, districts can build single or multi-stage workflow processes, keeping stakeholders informed and reducing the turnaround time for approval requests. Users …
November 1, 2022
As we say farewell to summer and welcome in the fall season, it’s time to say hello to some new Incident IQ enhancements. Continue reading to see what’s new and to register for our next webinar. Now Available Customize your district’s Incident IQ login experience Personalize your Incident …
September 30, 2022
API-driven integration delivers a quick and secure login experience for K-12 students and staff Atlanta, September 13, 2022 Incident IQ, the workflow management platform built for school districts, released an integration with ClassLink—a global education provider of access and analy …
September 13, 2022
Our latest update is here. Read on to learn more about our release timeline for new and upcoming enhancements. Now Available Enhanced Rules Engine actions make it easier to route tickets by location. The new Rules Engine action — Assign to agent (by location) — makes it much easier to create com …
August 29, 2022
Coming August 2: New email notifications go live. Our new email notifications are out of beta testing, and will be activated for all districts on Tuesday, August 2. Users will enjoy streamlined, easy-to-read updates containing everything they need to know, front and center. Here is a quick video sho …
July 26, 2022
