INCIDENT IQ
November 9, 2023
Our November enhancements are rolling out, and they’ll all be live by November 11. Read on to see what’s new in Incident IQ this month, and register for our next webinar and Office Hours events. Create Quick Tickets for users with Enhanced Quick Tickets. Administrators can now create Quick Ticke …
Read Full Article Our November enhancements are rolling out, and they’ll all be live by November 11. Read on to see what’s new in Incident IQ this month, and register for our next webinar and Office Hours events. Create Quick Tickets for users with Enhanced Quick Tickets. Administrators can now create Quick Ticke …
November 9, 2023
Atlanta, GA – November 8 Incident IQ, the leading provider of IT service management platforms tailored for the K-12 sector, today announced it has been found to be SOC2 Type 2 compliant without qualifications following the conclusion of a rigorous audit process covering security, availabi …
November 8, 2023
Atlanta, September 20, 2023 Incident IQ has been recognized with the prestigious Tech & Learning Awards of Excellence for “The Best Tools for Back to School” in the Secondary Education category for the 2023-24 school year. Tech & Learning’s Awards of Excellence program reco …
September 27, 2023
Our latest enhancements are now live. Read on to see the latest enhancements, register for our upcoming Back to School webinars, and learn what’s new in Incident IQ this month. Add variables to subject and body content for email alerts with new Rules Engine actions. Districts can now add a variety …
August 23, 2023
Our latest enhancements are now live. Read on to see the latest enhancements, register for our upcoming Back to School webinars, and learn what’s new in Incident IQ this month. New automations for iiQ Events simplify proactive event preparation. Admins who need to schedule recurring events (like m …
July 13, 2023
Atlanta, GA – June 26 Incident IQ and Trafera have announced a strategic partnership to integrate and integrate and simplify the help desk ticketing and repair process of school laptops and Chromebooks for K-12 technology facilitators. The Trafera and Incident IQ integration comes at a c …
June 26, 2023
Atlanta, GA – June 26 Incident IQ, the workflow management platform built for K-12 schools, today announced that Miami-Dade County Public Schools (M-DCPS) has chosen Incident IQ as its comprehensive solution for student device inventory management and help desk ticketing. This will enabl …
June 26, 2023
Our latest enhancements are now live. Read on to see what’s arrived this month, register for our upcoming Office Hours and webinar events, and make plans to come join Incident IQ at ISTE. Syncing a Google device now automatically pushes and pulls device metadata. When Admin initiates a manua …
May 25, 2023
Our latest updates are live. Read on to see what’s new, and to register for our next webinar. New dashboard enhancements allow for custom asset and user views to be displayed front and center. We’ve updated dashboard layout options to allow for custom asset and user views to be displayed o …
March 28, 2023
