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Fee Tracker is here

Fee Tracker is a new free app that allows school-related fees to be attached to users, assets, and tickets. Generate fines, record payments and generate invoices, all through Incident IQ....

by Amirah Smith
March 31, 2021
Product Releases

Support Scheduler is here.

Introducing Support Scheduler — a simple way to schedule support sessions, now available as a premium app. With Support Scheduler, agents can easily schedule support sessions with requestors, track them on their Incident IQ calendar, and easily export scheduled events to a third-party calendar. Agents can...

by Amirah Smith
February 16, 2021
News

Incident IQ announces the release of iiQ Facilities

ATLANTA GA, January 28, 2021 — Incident IQ, the service management platform built for K-12, announced the release of iiQ Facilities — the facilities maintenance solution built exclusively for K-12 school districts. Featuring the same award-winning technology found in Incident IQ’s asset management and help desk...

by Amirah Smith
January 28, 2021
News

Incident IQ 2020 Year in Review

2020 was a challenging year that won’t be forgotten any time soon. Almost every aspect of life was upended — especially in our schools. Entire districts had to move online virtually overnight, an unprecedented task....

by Amirah Smith
December 30, 2020
News

Incident IQ wins Best of Show at ISTE20 Live

ATLANTA GA, December 21, 2020 Incident IQ, the leading service management platform built for K-12, was recently awarded “Best of Show” at the ISTE20 Live conference. The judges “rated their impressions of individual products on a sliding scale, evaluating areas such as value, uniqueness in the...

by Amirah Smith
December 17, 2020
Product Releases

What’s New in Incident IQ – November 30

Welcome to the latest release of Incident IQ. This release features powerful new filtering tools, new integrations, and a number of enhancements straight from our Idea Exchange. These new features continue our efforts to build tools for today's challenging support environments, and use community feedback...

by Amirah Smith
December 2, 2020

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