Incident IQ Integration For

LogMeIn Rescue Assist

REQUEST INFO

This LogMeIn integration allows agents to initiate a secure, remote connection to another user’s computer from within an Incident IQ ticket.

Screenshot of how to request support sessions from Incident IQ's help ticketing platform
Screenshot of how to remotely initiate support sessions from Incident IQ's help ticketing platform
  • Allow agents access to remote devices from within iiQ
  • Access devices straight from a ticket
  • Built to support distance learning