Our Mission

Atlanta-based Incident IQ is a SaaS service management platform built exclusively for K-12 schools that is transforming K-12 workflows including IT asset management, help ticketing, facilities maintenance solutions, and more. Our mission is to revolutionize how school districts manage operational support activities in order to better serve students and support the core teaching and learning mission of modern K-12 school districts. The company’s Incident IQ Platform does this by giving time back to teachers who request services and helps preserve district resources for instruction by empowering the operational efficiency of key K-12 support teams. The iiQ platform has been rapidly adopted by K-12 school districts. Today, millions of students and teachers in districts across the U.S. rely on Incident IQ to manage and deliver mission-critical services.

Since the company’s founding, Incident IQ has built a culture focused on product leadership and customer support and success; we are passionate about helping school districts achieve operational efficiency. Incident IQ’s company culture is inclusive and transparent, and our team members are respected and valued contributors who consistently exhibit openness, integrity, enthusiasm, and effort.

A few words from our founder.

Hear from CEO Travis Collins about the Incident IQ mission, and what makes working with the iiQ team so special.

Ready to talk?

Discover what Incident IQ can do for your district.

Contact Us 1-877-747-3073 Schedule a Demo