Bringing district SIS data into Incident IQ enables a host of powerful features. Enable data-rich help requests by bringing course codes and roster information into the ticket submission process. Empower teachers to submit tickets on behalf of students with My Classes.
This app has been built by Incident IQ. The app is not affiliated with the referenced company; all product names, trademarks, and registered trademarks are the property of their respective owners.
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Incident IQ Support Flow For
This Incident IQ app is designed to enable support workflows for districts that use Illuminate Education. After activating the app, district teachers receive more accurate and timely assistance on their district’s Incident IQ platform for Illuminate Education issues.
- Pre-populates Incident IQ with issue categories, issues and common resolution actions, improving resolution times
- Provides a curated knowledge base of how-to articles provide teachers with reliable self-help
- Quick access to customer support via support widgets