Success Stories - Incident IQ

Products
Asset Management

Help Ticketing

Facilities Management
Asset Management

Re-thinking K-12 asset management. Built from the ground up with today’s classroom in mind.
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Deployment / Collection
Get learning devices in student hands quickly with advanced tools built to handle K-12 deployments.

Smart Audits
Efficiently conduct device audits with intelligent scheduling and straightforward verification tools.

Inventory Management
Keep tabs on every device district-wide with an unrivaled level of detail.

Distance Learning^NEW
Remotely manage device inventories with asset management tools built for distance learning.

Help ticketing built for K-12 districts. Powerful workflows drive outstanding service.
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Ticket Creation
Empower users to submit help requests in seconds. Pre-made support flows make ticket creation a snap.

Ticket Management
Assign, work, and manage tickets with powerful workflows and automated actions.

Integrated Asset Data
Integrate help ticketing and asset data for a complete support experience.

Distance Learning^NEW
Provide superior IT support with tools built for distance learning environments.

Modern facilities management software,
built for K-12 school districts.
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Facilities Overview
Discover modern facilities management tools built exclusively for K-12 districts.

Work Order Creation
Generate data-rich work orders and preventative maintenance projects with easy-to-use, customizable workflows.

Work Order Management
Assign, manage, and get work orders done with powerful tools and automations.

Analytics
See a breakdown of key metrics and team performance with detailed analytics.
Platform
Built for K-12
On-Demand Videos

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- November 28- December 1
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Success Stories

Don't just take our word for it.

The Incident IQ platform powers support for millions of teachers and students across more than 30 states. Hear from districts that have transformed their support with Incident IQ.

Henry County Schools

Transform device deployments.

With Incident IQ, Henry County Schools completed their largest device roll-out ever. Not only did they complete the deployment in record time, but they set themselves up for continued success by establishing a system to actively manage devices year-over-year.

Moore Public Schools

Transform support strategies.

Moore Public Schools uses Incident IQ to coordinate and plan support across 36 instructional sites. Jun Kim, Director of Technology at Moore Public Schools, uses Incident IQ Mobile to enter and route support requests while conducting site visits.

Niles Township High Schools

Transform reporting and analytics.

Niles Township uses Incident IQ not only to transform their reporting, but also to empower students to take part in supporting their classroom technology.

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