Products
Asset Management

Help Ticketing

Facilities Management
Asset Management

iiQ Assets
Re-thinking K-12 asset management. Built from the ground up with today’s classroom in mind.
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Deployment / Collection
Get learning devices in student hands quickly with advanced tools built to handle K-12 deployments.

Smart Audits
Efficiently conduct device audits with intelligent scheduling and straightforward verification tools.

Inventory Management
Keep tabs on every device district-wide with an unrivaled level of detail.

Distance Learning^NEW
Remotely manage device inventories with asset management tools built for distance learning.

iiQ Ticketing
Help ticketing built for K-12 districts. Powerful workflows drive outstanding service.
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Ticket Creation
Empower users to submit help requests in seconds. Pre-made support flows make ticket creation a snap.

Ticket Management
Assign, work, and manage tickets with powerful workflows and automated actions.

Integrated Asset Data
Integrate help ticketing and asset data for a complete support experience.

Distance Learning^NEW
Provide superior IT support with tools built for distance learning environments.

Facilities
ADD-ON

Extend iiQ Ticketing with the Facilities add-on. All the power of Incident IQ for facilities teams.
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Platform
Built for K-12
On-Demand Videos

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Incident IQ > Schoolnet

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Learning Applications

Incident IQ

Schoolnet

This Incident IQ app is designed to enable support workflows for districts that use Schoolnet. After activating the app, district teachers receive more accurate and timely assistance on their district’s Incident IQ platform for Schoolnet issues. The app applies custom ticket workflows for swift and detailed help request submission. Additionally, a curated knowledge base of Schoolnet how-to articles provides teachers with reliable self-help options for immediate resolution, while giving district support teams a resource to improve resolution times and a method for standardizing resolution actions.

This app has been built by Incident IQ to optimize support for Schoolnet. The app is not affiliated with Schoolnet; all product names, trademarks, and registered trademarks are property of their respective owners.

This app has been built by Incident IQ. The app is not affiliated with the referenced company; all product names, trademarks, and registered trademarks are the property of their respective owners.

Incident IQ also has support apps for:

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Discover what Incident IQ can do for your district.

Contact Us 1-877-747-3073 Schedule a Demo

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