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Best Conferences for School System Admins in 2023

For the edtech world, conferences are a time for educators and support teams to take the time to learn from each other—without the hustle and bustle of the school environment taking focus. From developing relationships to checking out new vendors and support solutions, edtech conferences are a gre …

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Best Conferences for School System Admins in 2023

For the edtech world, conferences are a time for educators and support teams to take the time to learn from each other—without the hustle and bustle of the school environment taking focus. From developing relationships to checking out new vendors and support solutions, edtech conferences are a gre …

Event Check In: The 62nd CITE Annual Conference 

This year, the 62nd CITE Annual Conference will be held in Long Beach, California from November 29 to December 2, 2022. Join edtech professionals and educators to learn about exciting new developments and hear from expert market leaders.  In preparation for the big event, we wanted to highlight som …

The Advantages of Establishing Student-Run Tech Support Teams

In a small town in Massachusetts, Burlington Public Schools faced an ambitious 1:1 program. The year was 2011, so the age of frequent 1:1 device initiatives was still in the future, but Burlington Public Schools was looking for creative ways to get tablets in the hands of students and teachers who k …

Does Your District’s Tech Stack Support Your Cybersecurity Goals?

Cybersecurity attacks within K-12 districts have become an imminent threat. Seemingly, a new school district is highlighted every week. Ransomware attacks, which have compromised the most sensitive school district data (e.g., social security numbers and home addresses), put student and staff well-be …

4 Things That Eat Up Your K-12 IT Budget

The world of K-12 IT has grown exponentially in the last few decades, but there’s one problem IT teams have faced at every turn: budgets. It’s a hard obstacle to maneuver through, as the need for more technology and IT-savvy staff is still a huge priority for K-12 districts across the country.&n …

Top 3 Essentials for Standardized K-12 Help Tickets

Help desk software is an essential part of today’s K-12 IT support. For any newbies to the K-12 IT scene, a help desk refers to the portal where end users (students, staff, parents, et cetera) request help support. As Capterra points out, “help desk software can make [technicians’] jobs easier …

Device Distribution: Tips for a Successful Start to the School Year

IT teams have a tremendous responsibility to gather, prepare, store, and distribute devices. We previously discussed the strategic way to store devices for extended periods—but how do IT teams effectively distribute devices? While proper storage is very important, distributing the devices is just …

The Benefits of Interoperability for K-12 IT Support

There is a word that’s commonly used in IT support circles—interoperability. Interoperability refers to the ability for IT systems and software to intelligently exchange and use information, which is the goal for today’s budget-strained K-12 IT support teams. Nowadays, it’s costly to have in …

The Summer Guide for Storing Student Devices: Long-Term Chromebook Storage Tips

For a K-12 IT team, collecting individual Chromebooks from students and storing them for the summer is a long and tedious task. After each Chromebook is collected, IT teams get ready to jump the next hurtle—preparing all Chromebooks for storage. That process includes ensuring devices are repaired …