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Coweta’s Frictionless Onboarding with Incident IQ

Background Coweta Public School teaches over 3,500 students in northeast Oklahoma. When Michael Carter joined the K-12 district as their new Director of Information Technology, he knew he needed to take Coweta’s asset management and help ticketing to a new level. At the time, Coweta’s IT workflow...

End-of-Year Asset Collection Checklist

How many months did you spend planning your last device collection? How many teachers did you have to train, and asset labels did you have to re-apply? Deploying student devices and school assets is hard enough as it is, and before you know it, it's the...

Best Communities for K-12 Sysadmins To Join

The Best Communities for K-12 Sysadmins to Join

A professional community is where like-minded contributors can share best practices, discuss trending topics, and seek advice from their colleagues. For K-12 teams, community is often baked into the job, but the internet means active online communities are now available at the click of a...

school asset tracking

The Ultimate Guide to School Asset Tracking

What would happen if one day you stopped keeping track of things? No more grocery lists, no more Google calendars, and no more scratching down quick reminders on a sticky note. Let that sink in. Technically, the average person can only keep track of four...

1:1 initiatives in K12 schools

Executing 1:1 Initiatives: Best Practices for K-12 Schools

Over the past several years, 1:1 initiatives have taken K-12 schools by storm. Students now have equitable access to computers, tablets, and digital resources that let them take their education far beyond the front and back pages of a physical textbook. It all sounds great—and it...

facility management goals

5 Key Goals for School Facility Management Leaders

Dealing with work orders and repairs every day can feel like you're trapped in one big hamster wheel—as soon as one job gets completed, another pops up. It's an endless cycle that many K-12 facility managers and their teams can't seem to get out of. So...

Connecting IT and Maintenance Support at Eagle Mountain-Saginaw School District

Background Eagle Mountain-Saginaw is located just north of Fort Worth, Texas. The public school district teaches approximately 22,000 students across 29 different buildings and campuses.  Kirk Murdock, the Senior Technology Officer at Eagle Mountain-Saginaw, is part of the 14 IT technicians that manage the district’s technology infrastructure....

What is a facility checklist

Facility Safety Checklist for Schools

What do the world’s tallest building, a seven-course meal, and a family vacation all have in common? They all started with a plan. Whether that plan is a blueprint, a recipe, or an itinerary, each requires meticulous planning and preparation. Maintaining your K-12 school facilities might...

When to conduct a school inventory audit

Ranking the Best Times to Conduct a School Inventory Audit

Conducting a school inventory audit is far different from conducting an SMB or enterprise audit. School schedules are on a completely different timeline than the standard fiscal year. This means that your inventory audits need to be conducted at entirely different times. The big problem here is...

Stretch Your School Budget: Creative Solutions for K-12 IT Teams

How far can you stretch a dollar? School districts constantly ask themselves this, and it's especially true for K-12 IT teams. If your school district lacks the funds to support your IT department properly, then you'll have to get resourceful—but that's always easier said than...

5 Considerations When Choosing K-12 Help Desk Software

5 Considerations When Choosing K-12 Help Desk Software

The help desk software you choose is going to dictate a lot of what your day-to-day responsibilities look like as an IT professional in K-12. Without workflow automations, you’ll be stuck assigning tasks and responding to tickets manually. Without views and filters, all your tickets get...

15 Funniest posts of the Sysadmin reddit

15 Funniest posts of the /K12sysadmin subreddit

Not everyone understands the struggles of working in IT. What about working in IT for K-12 schools? Now that’s a very niche group. We hear your pain, IT folks. From being asked to fix the microwave, telling teachers to try turning their devices on and off,...

Mastering inventory audit procedures

Mastering Inventory Audit Procedures for K-12 School Districts

“Inventory Auditing”.  Just hearing the phrase is enough to give most K-12 teams a headache—but what is it that really makes managing inventory so frustrating? For most school districts, it’s the planning, scheduling, and procedures involved. Unless your district has mastered their inventory audit procedures, it’s easy for vital...

4 Tips for Finding the Best SIS For Your School District

4 Tips for Finding the Best SIS for Your School District

Each year, millions of students enter and exit K-12—and it’s up to your school district to make sure their student data stays organized year-over-year from kindergarten through high school graduation. Between their grades, teachers, assigned homeroom, academic history, transcripts, attendance records, medical records, financial information, and...

Venus ISD School District

Venus Independent School District “Finds the Fix” with Incident IQ

Introduction Venus ISD is located 25 miles south of Dallas, Texas. The district consists of four campuses—primary through high school. At 2,300 students, Venus ISD is a growing school district, as approximately 100 students a year join the district. For Daniel Domain, Technology Director at Venus ISD,...

How to choose the best MDM for schools

How To Choose the Best MDM for Your School District

What’s more difficult than managing a classroom full of K-12 students?  For most IT teams, it’s trying to manage the tens of thousands of devices that those kids are using each and every day. Despite the knowledge and skill your IT agents may possess, managing mobile...

how to prevent fixed asset theft

How To Prevent Asset Theft in K-12 Schools

Each fall, millions of K-12 students return to school with their backpacks, textbooks, school supplies, and assigned school laptops in tow. Which one of these items do you think is the most likely to get lost or stolen? The answer should be pretty clear—both mobile and...

How to extend the lifespan of your school's Chromebooks

How To Extend the Lifespan of Your School’s Chromebooks

There’s nothing sadder than a Chromebook’s 8th birthday. After all, that’s when it reaches its  AUE (Auto Update Expiration). These automatic device updates provide Chromebooks with the latest features that keep the device’s operating system, browser, and hardware secure. So what happens when your Chromebook stops...

How to create a school Chromebook policy

School Chromebook Policy Tips: Fees for Damaged Devices and More

Does the following message look familiar? "Hey IT department, My student/child broke/damaged/lost their Chromebook. Could you issue a spare? Thanks!" If you work in K-12 IT, this ticket will inevitably pop up in your service queue. While 1:1 technology in schools allows students to participate in class wherever...

Best school IT and edtech conferences in 2022

Best Conferences for School System Admins in 2022

Education conferences aren’t just a way to take a well-deserved break and leave the classroom behind for a while—they’re where the K-12 community comes together to develop professionally, network with other K-12 professionals, and forge relationships with potential vendors. Whether you're interested in advocacy for your local school district, professional development,...

How to Deprovision a K-12 Chromebook With Ease

Deprovisioning Chromebooks in a school district presents some unique challenges that you won’t find in your average enterprise or corporate space. Whether it’s graduating students, reassigning devices to new school members, or repairing devices that are needed in the classroom, K-12 IT teams need a clearly defined...

Student laptops in an elementary school

Best Practices for Deploying Student Devices 

Every year, K-12 school districts prepare and deploy thousands of student devices across every grade level. With so many assets in play, it’s imperative that your IT teams have a set strategy for distributing and managing those assets. Join us as we take an in-depth look...

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