Incident IQ Support Flow For
CK-12 Foundation

This Incident IQ app is designed to enable support workflows for districts that use CK-12 Foundation. After activating the app, district teachers receive more accurate and timely assistance on their district’s Incident IQ platform for CK-12 Foundation issues.
- Pre-populates Incident IQ with issue categories, issues and common resolution actions, improving resolution times
- Provides a curated knowledge base of how-to articles provide teachers with reliable self-help
- Quick access to customer support via support widgets