Support Flows provide schools with workflows built around popular learning applications. Custom issue types, recommended resolution actions, and pre-populated knowledge base solutions work together to provide a complete support experience.
This app has been built by Incident IQ. The app is not affiliated with the referenced company; all product names, trademarks, and registered trademarks are the property of their respective owners.
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Incident IQ Support Flow For
This Incident IQ app is designed to enable support workflows for districts that use CK-12 Foundation. After activating the app, district teachers receive more accurate and timely assistance on their district’s Incident IQ platform for CK-12 Foundation issues.
- Pre-populates Incident IQ with issue categories, issues and common resolution actions, improving resolution times
- Provides a curated knowledge base of how-to articles provide teachers with reliable self-help
- Quick access to customer support via support widgets