Incident IQ Support Flow For

CK-12 Foundation


This Incident IQ app is designed to enable support workflows for districts that use CK-12 Foundation. After activating the app, district teachers receive more accurate and timely assistance on their district’s Incident IQ platform for CK-12 Foundation issues.

Green background with screenshot of Incident IQ custom workflow creation for support flow integrations
Screenshot of Incident IQ knowledge base articles creation for support flows
  • Pre-populates Incident IQ with issue categories, issues and common resolution actions, improving resolution times
  • Provides a curated knowledge base of how-to articles provide teachers with reliable self-help
  • Quick access to customer support via support widgets