INCIDENT IQ®

Apps & Integrations Catalog

Expand functionality and securely sync data with Incident IQ’s library of apps and integrations purpose-built for K-12.

TYPES
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CATEGORIES
134 PRODUCTS FOUND
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Apps

Advanced Ticketing

Advanced Ticketing enables districts to create more in-depth workflows with the Incident IQ platform.
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Integrations

Aeries

The Aeries integration securely syncs student information with the Incident IQ platform.
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Integrations

Alma SIS

The Incident IQ Alma SIS integration securely syncs data like class schedules, user data, and more.
Announcements logo

Apps

Announcements

Announcements sends out district-wide messages, with different styles based on urgency.
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Integrations

ArbiterSports

The ArbiterSports integration syncs event information with Incident IQ.
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Integrations

Aspen SIS

The Incident IQ Aspen SIS integration securely syncs data like class schedules, user data, and more.
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Integrations

Atlas SIS

Securely sync user and roster data with the Atlas SIS integration for Incident IQ
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Integrations

Banner SIS

The Banner SIS integration securely syncs user and roster data with Incident IQ.
The logo consists of a stylized "b" and "t" on an orange square background with rounded corners. Text below reads "BeyondTrust" in white.

Integrations

BeyondTrust Bomgar

Start a remote support session from a help ticket using the BeyondTrust Bomgar integration.
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Integrations

Blackbaud SIS

Seamlessly sync Blackbaud SIS data with Incident IQ.
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Integrations

Bound

The Varsity Bound iCal integration syncs event information with Incident IQ.
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Support Flows

Brainingcamp

Incident IQ’s Brainingcamp Support Flow provides tailored support, so users can troubleshoot problems independently.
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Support Flows

BrainPOP

The BrainPOP Support Flow gives users tailored support and a pre-populated knowledge library for quick help submission.
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Support Flows

Carnegie Learning

Enhance Carnegie Learning support with a Support Flow that allows users to quickly submit help requests and self-solve common issues.
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Integrations

CDW DeviceCycle Repairs

The Incident IQ integration with CDW DeviceCycle Repairs’ portal RepairEngine® enables district IT teams to seamlessly manage Lexicon’s repair and warranty services through the familiar Incident IQ interface. Eliminating the need for new systems or platform switching, IT staff can submit repair requests, monitor device status, and access warranty details in one centralized location.
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Integrations

Chrome Remote Desktop

Using the Chrome Remote Desktop integration, users can start a remote support session right from a help ticket.
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Integrations

Cisco Meraki

Cisco Meraki integrates with Incident IQ to sync device information and unlocks advanced asset management functionality.
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Support Flows

CK-12 Foundation

The CK-12 Foundation Support Flow includes a pre-populated knowledge library and gives users access to custom help ticket workflows.
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Support Flows

ClassDojo

ClassDojo’s Support Flow gives users access to tailored support via populated knowledge libraries and custom Ticket Wizard workflows.
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Integrations

ClassFlow

The Support Flow for ClassFlow provides tailored support through a pre-populated knowledge library and help request workflows.
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Support Flows

Classkick

This Support Flow for Classkick supports user via pre-populated Knowledge Base libraries and help ticket workflows.
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Integrations

ClassLink

ClassLink’s Support Flow gives users access to tailored support workflows and pre-populated Knowledge Base libraries.
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Integrations

ClassLink (SIS Integration)

The Classlink SIS integration seamlessly syncs user and course data with Incident IQ.
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Integrations

ClassLink SSO

The Classlink SSO integration allows users to access Incident IQ using their district credentials.
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Support Flows

Co:Writer

The Co:Writer Support Flow provides users with support through tailored help ticket workflows and pre-populated Knowledge Base libraries.
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Support Flows

Code.org

This Support Flow is customized for code.org to assist users and promote self-remediation of common support requests.
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Support Flows

Compass Learning

This Compass Learning Support Flow helps users receive more accurate and timely assistance for Compass Learning help requests
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Integrations

Compass SIS

The Compass SIS integration securely syncs user and roster information with Incident IQ.
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Support Flows

Digital Passport by Common Sense Education

Digital Passport’s Support Flow simplifies users’ support experience and provides pre-populated Knowledge Base libraries.
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Integrations

DragonFly

The DragonFly integration syncs event information with Incident IQ.
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Support Flows

Dreambox Learning

The Dreambox Learning Support Flow includes a Knowledge Base library and tailored support workflows.
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Support Flows

Duolingo

This Duolingo Support Flow provides tailored support workflows and pre-populated Knowledge Base libraries.
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Integrations

Enboard SSO

The Enboard SSO integration gives users access to Incident IQ using their Enboard SSO credentials.
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Apps

Enhanced Approval Workflows

The Enhanced Approval Workflows app allows districts to create simple and multi-stage approval workflows in Incident IQ.

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Integrations

eSchool Plus

The eSchool Plus SIS integration for Incident IQ securely syncs user and roster data for data-rich support.
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Integrations

Eventlink

The Eventlink integration syncs event information with Incident IQ.
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Integrations

Events2HVAC™

The Events2HVAC™ integration connects your BAS with iiQ Events.

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Support Flows

Evernote

This Evernote integration provides Knowledge Base entries and tailored workflows for common issues.
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Apps

Fee Tracker

Fee Tracker allows school-related fees to be attached to users, assets, and tickets.
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Integrations

Filewave

Users can securely sync their device information with Incident IQ using the Filewave MDM integration.
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Support Flows

Formative

With this Support Flow for Formative, you’ll have easy access to Knowledge Base articles for common issues.
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Apps

Forms Manager

Build, manage, and distribute custom forms to collect data within your Incident IQ workflows.
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Support Flows

Freckle

Freckle’s Support Flow provides a Knowledge Base library and tailored support workflows.
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Integrations

Genesis SIS

Securely sync user and roster data with the Genesis SIS integration for Incident IQ.
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Integrations

Gizmos

This Gizmos Support Flow provides Knowledge Base articles and tailored ticket workflows.
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Support Flows

GoNoodle

The Support Flow for GoNoodle provides tailored ticket submission Knowledge Base articles for quick submission and self-remediation.
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Integrations

Google Calendar

The Google Calendar integration syncs event information with Incident IQ.
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Integrations

Google Devices

The Google Devices integration unlocks advanced asset management functionality and securely syncs device data with Incident IQ.
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Integrations

Google Single Sign On

The Google SSO integration allows users to access Incident IQ using their Google SSO credentials.
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Integrations

Gradelink

With the Gradelink SIS integration, districts can securely sync user and roster data with Incident IQ.
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Support Flows

Happy Numbers

The Happy Numbers Support Flow adds Knowledge Base libraries and a streamlined support workflow for users.
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Integrations

Harmony SIS

Securely sync user and roster data with the Harmony SIS integration for Incident IQ.
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Support Flows

HMH System 44

This Support Flow for HMH System 44 adds pre-populated Knowledge Base libraries and tailored support workflows.
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Support Flows

HMH ThinkCentral

This Support Flow for HMH ThinkCentral adds Knowledge Based libraries and streamlined ticket submission workflows.
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Support Flows

Illuminate Education

Securely sync user and roster information with the Illuminate Education SIS integration for Incident IQ.
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Integrations

Infinite Campus®

The Infinite Campus® SIS integration securely syncs user and roster data with Incident IQ.
InTouch logo

Integrations

InTouch Receipting

After activating this integration, districts can securely sync fee and payment information between InTouch and Incident IQ. This data is used to keep InTouch information up-to-date with fees and payments applied in Incident IQ, and vice-versa.
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Integrations

Jamf Pro

Jamf Pro integrates with the Incident IQ platform to securely sync device metadata.
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Integrations

Jamf School

Jamf School integrates with Incident IQ to sync device information and unlocks advanced asset management functionality.
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Integrations

JMC

Securely sync user and roster information using the JMC SIS integration for Incident IQ.
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Integrations

Jupiter Ed

The Jupiter Ed integration IQ securely syncs user and roster data with the Incident IQ platform.
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Support Flows

Kahoot!

With the Kahoot! integration, you’ll have a streamlined support experience and Knowledge Base articles for common issues.
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Support Flows

Khan Academy

The Support Flow is customized for Khan Academy to assist users and promote self-remediation.
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Support Flows

Learnzillion

This Support Flow provides tailored help submission workflows and Knowledge Base solutions for common issues.
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Integrations

LocknCharge

Districts with LocknCharge FUYL lockers can use this integration to manage device swap events from Incident IQ
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Integrations

LogMeIn Rescue Assist

Start a remote support session from a help ticket using the LogMeIn Rescue Assist integration.
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Support Flows

Math in The Fast Lane

This Support Flow provides tailored help submission and pre-populated Knowledge Base libraries for easy support and self-remediation.
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Support Flows

Memrise

The Memrise Support Flow provides Knowledge Base and tailored help submission workflows that make it simple for users to receive support.
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Integrations

Microsoft ADFS Single Sign On

Using the Microsoft ADFS SSO integration, users can access the Incident IQ platform with their district credentials.
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Integrations

Microsoft Entra ID Single Sign-On

Activate this Incident IQ app to access the help desk platform instantly with a single click, built for districts using Microsoft Entra ID.
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Integrations

Microsoft Intune

The Microsoft Intune for Incident IQ unlocks advanced asset management functionality and securely syncs device metadata.
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Integrations

Microsoft Office 365 Calendar

The Microsoft Office 365 Calendar integration syncs event information with Incident IQ.
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Integrations

Microsoft On-site Active Directory

This integration gives users access to Incident IQ using On-side Active Directory credentials.
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Integrations

Microsoft Quick Assist

The Microsoft Quick Assist integration for Incident IQ allows users to launch a remote support session from a help ticket.
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Integrations

Microsoft RDP

Microsoft RDP integrates with Incident IQ, allowing users to start a remote support session from a help ticket.
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Integrations

Microsoft SCCM

The Microsoft SCCM integration allows users to securely sync their device metadata with Incident IQ.
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Integrations

MMS Student Information Platform

This integration securely syncs user and roster data with Incident IQ.
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Support Flows

MobyMax

This MobyMax Support Flow tailors help request workflows and unlocks pre-populated Knowledge Base libraries.
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Integrations

Mosyle Manager

Using the Mosyle Manager integration, districts can securely sync device information with Incident IQ.
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Integrations

My Classboard

This integration securely syncs My Classboard user and roster data with Incident IQ.
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Integrations

MySchoolBucks

This integration ensures seamless and secure data communication between Incident IQ and MySchoolBucks.
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Support Flows

Nearpod

This Support Flow for Nearpod simplifies support requests and adds Knowledge Base articles for easy self-remediation of common issues.
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Support Flows

Nessy

The Support Flow for Nessy unlocks tailored support workflows and pre-populated Knowledge Base articles.
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Support Flows

NWEA Map

This Support Flow provides custom support workflows and pre-populated Knowledge Base articles.
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Apps

Password Assistant

Password Assistant offers multiple password recovery options to reset student and staff credentials.
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Apps

Policy Manager

Policy Manager makes it simple to create a trusted channel and quickly distribute policy agreements.
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Integrations

PowerSchool SIS

The Powerschool SIS integration for Incident IQ securely syncs user, roster, and course data with Incident IQ.
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Support Flows

Prodigy

The Prodigy Support Flow unlocks custom ticket submission workflows, as well as Knowledge Base articles for common issues.
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Support Flows

Professor Astro Cat’s Solar System

This Support Flow unlocks tailored workflows and Knowledge Base libraries for quick submission and self-remediation.
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Integrations

ProgressBook SIS

Sync ProgressBook SIS user and roster information with Incident IQ using this integration.
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Integrations

Q SIS

The Q SIS integration syncs user, roster information, and class data with the Incident IQ Platform.
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Support Flows

Quizbot

The Quizbot Support Flow enables custom ticket submission workflows and Knowledge Base articles for common issues.
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Support Flows

Quizizz

The Quizizz Support Flow enables Knowledge Base articles for users, in addition to streamlining their support experience.
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Support Flows

Quizlet

This Support Flow makes it simple to submit Quizlet-related support requests, and provides Knowledge Base articles for commonly-encountered issues.
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Integrations

Rank One

The Rank One integration syncs event information with Incident IQ.
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Integrations

RapidIdentity SSO

RapidIdentity’s SSO integration allows users to access the Incident IQ platform using their district credentials.
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Integrations

Realtime SIS

The Realtime SIS integration securely syncs user and roster data with the Incident IQ platform.
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Integrations

Rediker Software

The Rediker SIS integration securely syncs user, roster, and classroom data with the Incident IQ Platform.
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Integrations

Reflex

The Reflex Support Flow unlocks custom ticket submission workflows, as well as Knowledge Base articles for common issues.
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Integrations

RenWeb SIS

RenWeb SIS integrates with Incident IQ and securely syncs your user, roster, and classroom data.
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Apps

Rollout Scout

Rollout Scout enhances the accuracy and speed of student device deployment, collection, and storage.
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Integrations

rSchoolToday

The rSchoolToday integration syncs event information with Incident IQ.
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Integrations

Sapphirek12

The SapphireK12 SIS integration syncs your user, roster, and classroom data with the Incident IQ Platform.
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Support Flows

Schoolnet

This Support Flow is customized for Schoolnet to assist users and promote self-remediation.
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Integrations

SchoolTool

Using the SchoolTool SIS integration, districts can securely sync their user, roster, and classroom data with Incident IQ.
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Apps

Screen Recorder

Easily capture screenshots and videos and attach them to tickets with Screen Recorder.
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Integrations

SimpleHelp Remote Assistance

The SimpleHelp Remote Assistance integration allows users to start a remote support session from a help ticket.
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Integrations

Skyward

Incident IQ integrates with Skyward SIS to securely sync your user and roster information.
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Integrations

Snap! Manage

The Snap! Manage integration syncs event information with Incident IQ.
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Support Flows

Snap&Read

This works with Snap&Read to streamline the support experience and provides users with Knowledge Base articles to promote self-remediation.
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Support Flows

Socrative

Socrative’s Support Flow works to streamline the support experience and provide Knowledge Base articles for self-remediation.
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Apps

Spare Pool

Spare Pool allows IT teams to efficiently manage spare device allotments district-wide.
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Integrations

Square

This integration ensures seamless and secure data communication between Incident IQ and Square.
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Apps

Status Board

Status Board allows you to keep track of all the systems your school or district is using.
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Support Flows

StoryBots

With this Support Flow for StoryBots, your district will have tailored support workflows and pre-populated Knowledge Base libraries.
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Integrations

Stripe

This integration ensures seamless and secure data communication between Incident IQ and Stripe.
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Apps

Support Messenger

Support Messenger enables real-time communication between Incident IQ users.
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Apps

Support Scheduler

Support Scheduler lets you quickly set up support sessions with ticket requestors.
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Integrations

Synergy SIS

The Synergy SIS integration securely syncs your user and roster data with Incident IQ.
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Integrations

TADS

Educate SIS’ by TADS integrates with Incident IQ to securely sync your user and roster data.
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Integrations

TeamViewer

Start a remote support session from a help ticket using the TeamViewer integration.
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Support Flows

ThinkCERCA

This integration provides Knowledge Base articles and tailored support workflows for ThinkCERCA users.
A stylized, abstract logo features two overlapping, curved ribbons; one is dark blue and the other is orange, set against a transparent background.

Integrations

Trafera

Incident IQ and Trafera have established interoperability that enables K-12 districts to seamlessly incorporate Trafera warranty claim services into the help desk ticketing workflows they are familiar with in Incident IQ.
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Integrations

Turnitin

The Turnitin Support Flow unlocks custom ticket submission workflows, as well as Knowledge Base articles for common issues.
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Integrations

TxEIS

The TxEIS SIS was built for Texas schools and this integration syncs district user and roster information with Incident IQ.
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Integrations

Tyler SIS

Securely sync your user and roster data to Incident IQ using the Tyler SIS integration.
A white silhouette of a head features an open padlock inside, set against a green background. Below, text reads "uPAR™."

Support Flows

uPAR

This Support Flow provides uPAR users with tailored support workflows and Knowledge Base articles for quick submission and self-remediation.
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Integrations

Vanco Payments

This integration ensures seamless and secure data communication between Incident IQ and Vanco Payments
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Integrations

Veracross SIS

Veracross SIS integrates with the Incident IQ platform to securely sync your user and roster information.
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Integrations

VNC Connect

Incident IQ users can start a remote support session from a help ticket with the VNC Connect integration.
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Integrations

WenGage

Incident IQ integrates directly with WenGage SIS to securely sync your user and roster information.
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Integrations

Workspace ONE

Workspace ONE integrates with Incident IQ to sync device information and unlocks advanced asset management functionality.
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Support Flows

Write Score

The Support Flow for Write Score provides tailored help request workflows and Knowledge Base libraries for quick submission and self-remediation.
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Integrations

Zoho Assist

Zoho Assist integrates with Incident IQ, allowing users to launch a remote support session from a help ticket.

Ready to see it in action?

See how guided submissions, automated routing, and real-time dashboards reduce chaos and help districts resolve tickets up to 90% faster.
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