School administrators who want to improve their information technology departments often devote all their efforts to technology. However, this is only one side of the equation for providing better IT services to both faculty and students. All districts need an IT department with an organizational st ...

March 23, 2023

One important lesson K-12 districts learned in 2020 was how important it is to be vigilant when securing district devices. According to responses to a survey reported in EdWeek Research, “about two-thirds [of respondents] recalled there was one school-issued device for every middle and high school ...

March 17, 2023

No matter how seamlessly your district runs, there will always be criticism. K-12 support is no different —  it’s important for students, staff, and parents/guardians to have some way to file complaints so their issues can be fully addressed.  Read on to find out our recommendations fo ...

February 22, 2023

This year, the 2023 TCEA Convention and Exposition will be held in San Antonio, Texas from January 31st to February 2, 2022. TCEA is the largest non-profit edtech organization in the nation. Its annual convention and exposition is led by teachers, coaches, educators, featured speakers, and big-name ...

January 24, 2023

This year, the 43rd FETC Annual Conference will be held in New Orleans, Louisiana from January 23rd to 26th. Join edtech professionals and educators to learn about exciting new developments and hear from expert market leaders.  In preparation for the big event, we wanted to highlight some helpf ...

January 11, 2023

Passwords are integral to K-12 IT support in a very simple way—they are the frontline defense against hackers, impersonators, or other unsavory actors. That’s why it’s constantly drilled into our head to create strong passwords. Not only do passwords protect a user’s online identity, it’s ...

January 3, 2023

Imagine not being able to communicate. No email. No small talk. You can’t even tell someone when you’re hungry or in pain. And when emergencies happen, you have no idea what to do or where to go. This imagined experience is a painful reality for some of your district’s students—perhaps even ...

December 15, 2022

Chromebooks are, by far, one of the most popular edtech devices to take on the go, and we can see the reason why. Chromebooks offer substantial security features and affordable prices, which explains how 40 million devices are found in classrooms worldwide. But even a great product isn’t immune to ...

December 6, 2022

For the edtech world, conferences are a time for educators and support teams to take the time to learn from each other—without the hustle and bustle of the school environment taking focus. From developing relationships to checking out new vendors and support solutions, edtech conferences are a gre ...

November 21, 2022