Summer 2019 Release
Our Summer 2019 Release has a wealth of new features and improvements that allow you to get the most out of Incident IQ. Check out some of the new features below.
Asset Management Pro is now iiQ Assets
Incident IQ is releasing iiQ Assets, an upgraded version of the powerful asset management tools found in Incident IQ. iiQ Assets features all of the tools of Asset Management Pro alongside powerful new auditing functionality, which makes it easier than ever to successfully control your IT inventory.
If your district currently uses Asset Management Pro, then you automatically receive iiQ Assets — there’s no additional cost, and no action is required on your part.
Smart Audits — included in iiQ Assets
With the all-new Smart Audits toolkit, ensure that all your technology assets are accounted for year-round, with less effort than ever before. Create and manage multiple, tailored audit policies based on technology type, location, and more. Choose from multiple methods of device verification—schedule automatic audits by tracking recent device logins, or perform physical audits though scanning asset tags using a connected scanner, mobile device, or webcam.
All-new My Classes
The My Classes functionality is built to make it simpler for teachers to submit tickets or audit devices on behalf of their students. Districts with Password Assistant can now empower teachers to reset student passwords from the My Classes page with a single click. Classes and rosters are synced from district SIS data, making setup simple.
Teachers will see My Classes on their Incident IQ dashboard, and can quickly drill down to find accurate student rosters and any assigned student devices.
Share custom views and templates with teams: Share views and templates with an entire team at once, rather than sharing them with individual users.
Refined analytics with calendar controls: Improved ability to exclude dates like holidays and other non-working days from analytic equations.
Print asset tags: Individual or bulk asset tags can now be printed within Incident IQ.
Improved Ticket emails: The look and feel of outgoing emails have been greatly refined.