iiQ FOR FACILITIES TEAMS

Keep facilities work moving even when priorities collide

Incident IQ brings work orders, preventative maintenance, and event prep into one coordinated system, so buildings stay safe, schedules stay predictable, and crews stay aligned on the work.
Trusted by 2,000+ school districts in all 50 states
WHY FACILITIES TEAMS CHOOSE INCIDENT IQ

Built to coordinate facilities work and school events without disruption

Built for K-12 operations
Trust a platform designed for campuses, shared spaces, and school-day realities, not office buildings and corporate workflows.
Designed for how work actually gets done
Run automatic conflict checks and generate pre-event task lists to keep rooms prepared and on time.
Ready for leadership conversations
Support staffing, prioritization, and resource planning with consistent records and clearer visibility into what is happening across buildings.

PROACTIVE FACILITIES MANAGEMENT

Keep work moving even when other priorities stack up

Use iiQ Facilities and iiQ Events to manage work orders, preventive maintenance, and event support with clear ownership, aligned schedules, and fewer last-minute surprises.

CHALLENGE: FRAGMENTED PLANNING

Stop chasing requests across systems

Email, phone calls, and walk‑ups blur priorities and bury updates. Incident IQ turns every request into a trackable work order routed by location, category, or room, so crews start the day with a clear queue, and everyone can see status without tracking someone down.
Facilities open tickets list showing status, priority, requestor, and assigned technician
Facilities work calendar showing scheduled maintenance tickets across monthly view

CHALLENGE: UNPREDICTABLE CAPACITY

Keep preventive maintenance from getting bumped

When unplanned work spikes, preventive maintenance is the first thing to slip, and the cost shows up later. Schedule recurring PM tied to the right assets and rooms, see what’s due or overdue, and rebalance work before the week turns into triage.

CHALLENGE: INCONSISTENT COORDINATION

Make event support feel automatic, not stressful

When event prep lives in separate lists, details get missed, and pressure builds fast. Scheduling an event in iiQ Events can automatically trigger the right work orders — setup, custodial, AV, and grounds — with clear ownership and deadlines that stay visible as plans change.
School event management dashboard listing upcoming events with dates, status, location, and organizer
IMPACT ON DISTRICT FACILITIES

When facilities work runs on Incident IQ, the impact adds up

800+
Weekly work orders coordinated
School districts coordinate more than 800 work orders each week in Incident IQ, using a single workflow to manage requests, approvals, and scheduling across facilities teams.
500+
Annual staff hours saved
District teams save more than 500 staff hours each year with Incident IQ by reducing manual follow-ups and repetitive coordination across facilities and operations workflows.
12,000
Events organized annually
School districts manage over 12,000 events each year in Incident IQ by centralizing schedules, approvals, and operational details in one platform.
BUILT FOR K-12 FACILITIES

The right view for every role

Give crews a clear daily queue, supervisors a view of workload across buildings, and leaders the data to plan ahead, so everyone stays aligned without extra check-ins.
Superintendent of Operations
Facilities Director
Maintenance Supervisor

“Incident IQ helped us create efficient workflows and communications with event requesters, saving over 500 hours a year.”

Dr. Brian Brown

CTO Duncanville Independent School District, TX

Turn event requests into routed work orders with live updates so coordination does not depend on emails and memory.

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“Using the data in Incident IQ, I was able to identify recurring issues with our HVAC systems and build a five-year replacement plan backed by real evidence. It gave me the insight I needed to advocate for funding and helped district leadership understand exactly why investments were needed.”

Danny Clemens

Former Director of Buildings and Grounds, Bullitt County Public Schools, KY

See workload by building and technician in real time so you can balance capacity, spot bottlenecks, and stay ahead of backlogs.

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Bullitt county school district logo white

“Incident IQ has made creating and assigning work orders easier and less time-intensive.”

Charlotte Barkouskie

Project Manager, Facility Ops & Services Greenhill School, TX

Use consistent templates and smart routing so work orders move to the right queue fast and crews start sooner.

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Make “room ready” the default, not the exception

Turn requests, maintenance, and event prep into one coordinated plan so crews know what is next and leaders can see what is done.

Frequently asked questions

Is iiQ Events a separate product, or is it included with iiQ Facilities (a CMMS for K‑12)?

iiQ Events is a complementary product that works alongside iiQ Facilities. You can use either product on its own, but many schools and districts use both to keep event scheduling and facilities work aligned. Used together, iiQ Events and iiQ Facilities help reduce two different kinds of conflicts. First, calendar conflicts, like double-booked spaces or last-minute schedule changes, are easier to manage when event details, tasks, and updates stay connected. Second, operational conflicts, like preventive maintenance, room closures, or capacity constraints colliding with event needs, are easier to catch earlier when teams can see scheduled work and upcoming events in the same workflow and adjust before the day-of scramble. When iiQ Events and iiQ Facilities are connected, event requests can also trigger the right facilities work orders (setup, custodial, AV, grounds), creating a clearer flow from scheduling to work orders to room readiness and reporting.

Can we automate our BAS (building automation system) around school events scheduled in iiQ Events?

Yes. iiQ Events school event management software can connect to your building automation system through a trusted third-party partner. That lets HVAC schedules and setpoints adjust based on what is on the iiQ calendar. Incident IQ helps align the integration to your setup, while your district contracts directly with the provider.

How do maintenance technicians and custodial teams use mobile work orders in iiQ Facilities and iiQ Events?

From a phone or tablet, crews can see a prioritized queue, log time and materials, attach photos, complete checklists, and update status on work orders and event tasks. Mobile access helps handle last-minute changes, verify room-ready steps, and keep supervisors informed in real time as daily work, preventive maintenance, and events compete for capacity.