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Analytics

Do more with detailed, actionable data

iiQ Facilities gives your team unrivaled insights into team performance, common issues, and SLA response time. Create custom reports from hundreds of unique data points, or get at-a-glance insights from our Analytics Explorer dashboard.

Ticket Pipeline

See how your work is getting done, from start to finish.

The Ticket Pipeline provides a detailed overview of every stage of work order resolution. See a breakdown of your work from start to finish, identify bottlenecks, and increase team efficiency.

Customizable Reporting

Build detailed reports from hundreds of data points.

Other facilities management solutions provide a couple of default reports, and call it a day. iiQ Facilities allows users to quickly build reports using a wide range of filters, creating detailed reports that can be exported to PDF or CSV files. 

iiQ Facilities gives insight into:

Average time on work orders

Individual Team Member Performance

Frequently Encountered Issues

SLA Satisfaction

Customer Satisfaction

Issues by location

Ready to talk?

Discover what Incident IQ can do for your district.

Contact Us 1-877-747-3073 Schedule a Demo