Don’t let distance learning separate you from your device inventory.

When class is conducted outside the classroom, IT teams need more information than ever to monitor and manage student learning devices. Incident IQ provides tools that help K-12 IT teams keep tabs on educational technology, even when devices are out of reach.

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Trusted by IT Professionals in Districts Across 49 States.


Inventory devices without touching a single Chromebook.

With Smart Audits and automatic verifications, mobile devices like Chromebooks can be automatically audited when they’re used by the assigned user. Devices that aren’t used within a district-designated time frame are automatically flagged for follow-up.

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Disable a lost or stolen Chromebook device in an instant with Quick Lock.

Remotely disable a lost or stolen Chromebook device—right from an Incident IQ help ticket. Lock, unlock, or de-provision a device in seconds, no admin console login necessary.



Deep integrations with leading device management platforms.

Whether your district is Chromebook, Windows, or Apple focused, Incident IQ integrates with your existing device management platform, providing visibility and the right asset management tools for support professionals.

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Keep detailed records of every device.

Accountability is key, and IT teams need more information than ever to manage distance learning device inventories. Automatically track help requests submitted for each device, as well as changes to ownership, location, hardware internals, and other crucial asset data.

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Use custom views to create shared reports on:

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Devices in Storage

Know exactly how many devices you have at every storage location in your district at all times.

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Missing Devices

Track down lost devices by creating a report showing which machines have not been successfully audited recently.

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Damaged Devices

Find out how many devices in your fleet have been damaged and plan spare allotments accordingly.

THANK YOU to all of you that support us. With the global pandemic, myself and two technicians are supporting over 800 student take home computers and 200 faculty/staff. We could not do this without Incident IQ! I was so happy we went with your product two years ago, but now it has been an even more integral part of how we do business.


Chief Information Officer
Alden City Schools, New York


How do you manage school assets?

To manage district assets, K-12 IT teams first need school asset management software to record and store their district’s asset data in one, secure platform.

Once all of the assets in a district have been properly stored, IT agents can begin organizing assets based on asset type, location, grade level, and more. This gives agents more control over their asset management workflows, including device deployments, audits, and detailed reporting based on available device and asset data.

How is remote asset management for schools different than other remote asset management software?

Both general use and school-built remote asset management software allow IT admins to securely and remotely manage organizational devices such as computers, smartphones, IoT devices, and more.

However, remote asset management software built for K-12 has custom fields, a comprehensive feature-set, and UI designed for the needs of K-12 IT teams. It also features integrations designed specifically for school districts, such as MDM and SIS system integrations, so IT agents can quickly access detailed student and asset data without having to switch between platforms.

What is a school asset management plan?

A school asset management plan is a tactical plan for managing a school district’s assets.

It defines the activities that will be implemented, the resources that will be required, and a timeline designed to meet asset management and organizational objectives. It also provides directions on how to carry out each required task listed in the plan, including how devices will be stored, audited, reported on, and who is responsible for performing each of these tasks within a K-12 district’s IT department.

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Discover what Incident IQ can do for your district.