RESOURCE HUB
Resources for K-12 Systems Administrators
Guides, videos, and blogs that address the common issues K-12 system administrators face on a day-to-day basis.
Getting Started
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BLOG
What Is School Help Desk Software?
See how K-12 districts use school help desk software to quickly respond to technology issues and better support teaching and learning.
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GUIDE
5 Considerations When Choosing K-12 Help Desk Software
Here are all the considerations you need to make before choosing a new K-12 help desk tool.
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GUIDE
Asset Management Software For Schools: How Its Used (and Why)
Check out this guide to see how comprehensive asset management tools keep teaching and learning going.
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BLOG
Stretch Your School Budget: Creative Solutions for K-12 IT Teams
K-12 districts are constantly working with tight budgets. Get the most out of limited budgetary dollars by reading this helpful blog.
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VIDEO
Help Ticketing in 5 Minutes
Take a look at this 5-minute video, where we break down the features and integrations that have transformed IT support in school districts across the country.
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BLOG
The Benefits of a Unified K-12 IT Support Platform
Inefficient IT systems cost K-12 districts time, money, and energy. Read this blog to see how interoperable solutions streamline K-12 support workflows.
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SOULTION
School Asset Management Software
Learn how Incident IQ’s award-winning asset management tools empower K-12 districts to assign, manage, and distribute devices. -
SOLUTION
School Help Desk Software
Discover the help ticketing tools that thousands of K-12 schools use to efficiently work and resolve help requests.
Improving Operations
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BLOG
The Advantages of Establishing Student-Run Tech Support Teams
See how establishing a student-run tech team can help your district resolve help requests.
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GUIDE
How To Build a Help Desk Knowledge Base: The 5-Step Guide for K-12 IT Admins
Building a comprehensive knowledge base can be challenging. Read this guide for tips on how to launch a help desk knowledge base that meets your district’s needs.
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BLOG
4 Things That Eat Up Your K-12 IT Budget
Check out this blog and see how districts are letting precious K-12 technology budget dollars slip through the cracks.
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BLOG
How K-12 IT Teams Support Special Education
Delays in repairing or replacing assistive devices can greatly impact students with special needs. Read this blog to see how K-12 IT teams can better support Special Ed classrooms.
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SOLUTION
IT Asset Management Reporting
Learn how Incident IQ’s in-depth analytics and reporting tools help K-12 districts stay on top of technology and team performance.
Device Security
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GUIDE
5 School Password Policy Best Practices for Extra Security
Read this guide for simple ways to keep passwords strong and data secure for K-12 districts.
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BLOG
Does Your District’s Tech Stack Support Your Cybersecurity Goals?
Today, K-12 districts must not only secure their internal environment, but also their third-party vendor software. Check out this blog for considerations when acquiring third-party software.
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BLOG
How To Prevent Asset Theft in K-12 Schools
Read this blog to see how antitheft measures can better protect K-12 device inventories and help prevent asset theft.
Device Software
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BLOG
4 Tips for Finding the Best SIS for Your School District
Not sure where to start for a comprehensive SIS platform? Read this blog for tips about what to look for in a new platform.
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BLOG
How To Choose the Best MDM for Your School District
Choosing the right MDM for your school district is crucial. Check out this blog for all the features you should be looking for in your school’s MDM software.
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BLOG
MDM and SIS System Integrations: Improving Service Management in Schools
Integrating with MDM and SIS systems can streamline K-12 IT workflows. Read this blog to see what MDM/SIS integrations can do for your district.
Professional Development
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GUIDE
Best Conferences for School System Admins in 2023
Mark your calendars for these premiere events to attend in 2023. Network, learn best practices, and see the latest trends in classroom technology at these shows.
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BLOG
The Best Communities for K-12 Sysadmins to Join
Stay informed and connected to other K-12 support professionals by joining these online communities.
