Products
Asset Management

Help Ticketing

Facilities Management
Asset Management

iiQ Assets
Re-thinking K-12 asset management. Built from the ground up with today’s classroom in mind.
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Deployment / Collection
Get learning devices in student hands quickly with advanced tools built to handle K-12 deployments.

Smart Audits
Efficiently conduct device audits with intelligent scheduling and straightforward verification tools.

Inventory Management
Keep tabs on every device district-wide with an unrivaled level of detail.

Distance Learning^NEW
Remotely manage device inventories with asset management tools built for distance learning.

iiQ Ticketing
Help ticketing built for K-12 districts. Powerful workflows drive outstanding service.
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Ticket Creation
Empower users to submit help requests in seconds. Pre-made support flows make ticket creation a snap.

Ticket Management
Assign, work, and manage tickets with powerful workflows and automated actions.

Integrated Asset Data
Integrate help ticketing and asset data for a complete support experience.

Distance Learning^NEW
Provide superior IT support with tools built for distance learning environments.

Facilities
ADD-ON

Extend iiQ Ticketing with the Facilities add-on. All the power of Incident IQ for facilities teams.
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Platform
Built for K-12
On-Demand Videos

Learn more about Incident IQ with full-length webinars and feature deep-dives.
About
Upcoming Event

CITE 2020
Virtual
- November 16-20
- Speaker Session

SCHEDULE A DEMO

API

Connect Incident IQ to everything.

Incident IQ’s RESTful API allows developers to craft custom integrations to suit district needs. Enterprise-class tools — built for K-12.

Our API is your API.

The Incident IQ platform leverages the same powerful API that we make available to our customers. Expand your support and connect Incident IQ to your district ecosystem.

“We’ve designed our API to handle millions of users, connected to thousands of systems, while providing crucial information that districts need. We’re proud to share that power with our customers, enabling them to go beyond the integrations we’ve built, and create their own custom extensions.”

Jason Martin
Chief Software Architect
Incident IQ

Connect district systems. Provide comprehensive support.

Connect your billing system to your ticketing system.

Districts connect iiQ Ticketing to billing systems, so fees or charges are automatically invoiced when certain ticket types are submitted.

Push tickets to district service providers.

By connecting third-party providers with iiQ Ticketing, agents can forward relevant issues with a single click.

Pull Incident IQ analytics into data visualization software.

Many districts have their own framework for data and analytics. The Incident IQ API makes it simple to bring data from the Incident IQ platform into district analytic tools.

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