Products
Asset Management
Help Ticketing
Facilities Management
Change Management
Asset Management

iiQ Assets
Re-thinking K-12 asset management. Built from the ground up with today’s classroom in mind.
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Deployment / Collection
Get learning devices in student hands quickly with advanced tools built to handle K-12 deployments.
Smart Audits^NEW
Efficiently conduct device audits with intelligent scheduling and straightforward verification tools.
Inventory Management
Keep tabs on every device district-wide with an unrivaled level of detail.
Asset Reporting
Understand how your device deployments are performing. Rich, deep, actionable analytics.

iiQ Ticketing
Help ticketing built for K-12 districts. Powerful workflows drive outstanding service.
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Ticket Creation
Empower users to submit help requests in seconds. Pre-made support flows make ticket creation a snap.
Ticket Management
Assign, work, and manage tickets with powerful workflows and automated actions.
Integrated Asset Data
Integrate help ticketing and asset data for a complete support experience.
Ticket Analytics
Gain insights into the hardware, software and systems your district depends on.

Facilities
ADD-ON
Extend iiQ Ticketing with the Facilities add-on. All the power of Incident IQ for facilities teams.
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Change Management
ADD-ON
Extend iiQ Ticketing with the Change Management add-on for rich workflows and multi-stage approvals.
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Platform
Built for K-12
Featured Story
3:06
See how Niles Township uses iiQ to empower their student technology leader program.
About
Upcoming Event

TX K-12 CTO Summer Clinic 2020 in
Georgetown,TX
- November 2- November 6
- Booth #45

SCHEDULE A DEMO

Platform Overview

Transform your tools, transform your support.

Incident IQ is the support platform that is transforming K-12 workflows for school districts nationwide.

iiQ Assets and iiQ Ticketing are the pillars of the Incident IQ platform. Powerful on their own, and unbeatable when combined. Bring your K-12 support operations to a unified platform.

Explore products

iiQ Assets

Deployment, collection, management, auditing—iiQ Assets supports the technology that's transforming today's classrooms.

iiQ Ticketing

Help ticketing for K-12. Submit, route, and work tickets easier than ever before. Enterprise-class tools, built for schools.

“Having our asset management and ticketing together as part of the same solution has been a huge benefit for us.”

Rod Smith, M.Ed.
Chief Technology Officer
Clayton County Schools, Georgia

Incident IQ Mobile

Work tickets on the go and manage assets on the move.

Carry the power of Incident IQ in your pocket with Incident IQ Mobile for iOS and Android.

Expand your support with Extensions.

Extensions are powerful additions that tailor the Incident IQ platform to meet your district’s needs.

Apps

Extend the Incident IQ platform with apps that provide support teams with more tools to assist teachers and students.

Integrations

Connect student, asset, and account data to the Incident IQ platform for a richer, faster support experience.

Support Flows

Support Flows provide schools with turnkey workflows designed to support popular learning applications.

Analytics

Make better decisions with actionable analytics.

Incident IQ gives administrators and leaders an unprecedented view into the performance of district technology and support teams.

Incident IQ API

Connect Incident IQ to everything.

Incident IQ’s RESTful API allows developers to craft custom integrations to suit district needs.

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