Products
Asset Management

Help Ticketing

Facilities Management
Asset Management

Re-thinking K-12 asset management. Built from the ground up with today’s classroom in mind.
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Deployment / Collection
Get learning devices in student hands quickly with advanced tools built to handle K-12 deployments.

Smart Audits
Efficiently conduct device audits with intelligent scheduling and straightforward verification tools.

Inventory Management
Keep tabs on every device district-wide with an unrivaled level of detail.

Distance Learning^NEW
Remotely manage device inventories with asset management tools built for distance learning.

Help ticketing built for K-12 districts. Powerful workflows drive outstanding service.
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Ticket Creation
Empower users to submit help requests in seconds. Pre-made support flows make ticket creation a snap.

Ticket Management
Assign, work, and manage tickets with powerful workflows and automated actions.

Integrated Asset Data
Integrate help ticketing and asset data for a complete support experience.

Distance Learning^NEW
Provide superior IT support with tools built for distance learning environments.

Modern facilities management software,
built for K-12 school districts.
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Facilities Overview
Discover modern facilities management tools built exclusively for K-12 districts.

Work Order Creation
Generate data-rich work orders and preventative maintenance projects with easy-to-use, customizable workflows.

Work Order Management
Assign, manage, and get work orders done with powerful tools and automations.

Analytics
See a breakdown of key metrics and team performance with detailed analytics.
Platform
Built for K-12
On-Demand Videos

Learn more about Incident IQ with full-length webinars and feature deep-dives.
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Upcoming Event

ISTE 2020
Virtual
- November 28- December 1
- Virtual Booth

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Platform Overview

Transform your tools, transform your support.

Incident IQ is the service management platform that is transforming K-12 workflows for school districts nationwide.

iiQ Assets, iiQ Ticketing and iiQ Facilities are the pillars of the Incident IQ platform. Powerful on their own, and unbeatable when combined. Bring your K-12 support operations to a unified platform.

Explore products

Deployment, collection, management, auditing—iiQ Assets supports the technology that's transforming today's classrooms.

Help ticketing for K-12. Submit, route, and work tickets easier than ever before. Enterprise-class tools, built for schools.

Modern facilities management software, built for K-12 school districts.

“Having our asset management and ticketing together as part of the same solution has been a huge benefit for us.”

Rod Smith, M.Ed.
Chief Technology Officer
Clayton County Schools, Georgia

Incident IQ Mobile

Work tickets on the go and manage assets on the move.

Carry the power of Incident IQ in your pocket with Incident IQ Mobile for iOS and Android.

Expand your support with Extensions.

Extensions are powerful additions that tailor the Incident IQ platform to meet your district’s needs.

Apps

Extend the Incident IQ platform with apps that provide support teams with more tools to assist teachers and students.

Integrations

Connect student, asset, and account data to the Incident IQ platform for a richer, faster support experience.

Support Flows

Support Flows provide schools with turnkey workflows designed to support popular learning applications.

Analytics

Make better decisions with actionable analytics.

Incident IQ gives administrators and leaders an unprecedented view into the performance of district technology and support teams.

Incident IQ API

Connect Incident IQ to everything.

Incident IQ’s RESTful API allows developers to craft custom integrations to suit district needs.

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