PLATFORM OVERVIEW
Transform your tools, transform your support.
Incident IQ is the service management platform that is transforming K-12 workflows for school districts nationwide.
iiQ Assets, iiQ Ticketing, iiQ Facilities, and HR Service Delivery are the pillars of the Incident IQ platform. Powerful on their own, and unbeatable when combined. Bring your K-12 support operations to a unified platform.
Products
Help ticketing for K-12. Submit, route, and work tickets easier than ever before. Enterprise-class tools, built for schools.
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Deployment, collection, management, auditing—iiQ Assets supports the technology that’s transforming today’s classrooms.
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Modern facilities management software, built for K-12 school districts.
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Manage district onboarding, offboarding, professional development, and more — HR Service Delivery is designed to meet the unique challenges of K-12 Human Resources.
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INCIDENT IQ MOBILE
Work tickets on the go and manage assets on the move.
Carry the power of Incident IQ in your pocket with Incident IQ Mobile for iOS and Android.
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Apps & Integrations are powerful additions that tailor the Incident IQ platform to meet your district’s needs.
Apps
Extend the Incident IQ platform with apps that provide support teams with more tools to assist teachers and students.
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Integrations
Connect student, asset, and account data to the Incident IQ platform for a richer, faster support experience.
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Support Flows
Support Flows provide schools with turnkey workflows designed to support popular learning applications.
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Hear from a district about getting started with Incident IQ.
Coweta Public Schools in Oklahoma needed new tools for help ticketing and asset management, and they needed them in a hurry. Hear from Coweta’s Director of Information Technology about their district’s switch to Incident IQ.
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AUTOMATIONS
Streamline support workflows with automations.
Rules Engine powers automations on the Incident IQ platform. Create time-saving automations that manage ticket assignment, email notifications, multi-step workflows and more — no coding required.
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Make better decisions with actionable analytics.
Incident IQ gives administrators and leaders an unprecedented view into the performance of district technology and support teams.
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Self-guided training gets users ready to go.
The Incident IQ Academy is a one-stop shop for instructional guides and best practices. Video walkthroughs and written guides help teachers and staff with everything they need to know to get started on the Incident IQ platform.
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iiQ COMMUNITY
Join the community.
The Incident IQ Community is a hub for discussion, best practices, news, and events. Join the conversation with other districts and get the most out of Incident IQ.
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