PLATFORM OVERVIEW

Transform your tools, transform your support.

Incident IQ is the service management platform that is transforming K-12 workflows for school districts nationwide.

iiQ Assets, iiQ Ticketing, iiQ Facilities, and HR Service Delivery are the pillars of the Incident IQ platform. Powerful on their own, and unbeatable when combined. Bring your K-12 support operations to a unified platform.

Incident IQ has exceeded all expectations, and continues to improve. It helps keep all tickets organized, assets are manageable and Rollout Scout helps keep us on track getting devices out to students quickly and efficiently.

LISA GRACE

Moore Public Schools, OK

Mobile phone with screenshot of Incident IQ's Analytics Explorer Dashboard

INCIDENT IQ MOBILE

Work tickets on the go and manage assets on the move.

Carry the power of Incident IQ in your pocket with Incident IQ Mobile for iOS and Android.

LEARN MORE

Expand your support with Apps & Integrations

Apps & Integrations are powerful additions that tailor the Incident IQ platform to meet your district’s needs.

Apps

Extend the Incident IQ platform with apps that provide support teams with more tools to assist teachers and students.

LEARN MORE

Integrations

Connect student, asset, and account data to the Incident IQ platform for a richer, faster support experience.

LEARN MORE

Support Flows

Support Flows provide schools with turnkey workflows designed to support popular learning applications.

LEARN MORE

CASE STUDY

Hear from a district about getting started with Incident IQ.

Coweta Public Schools in Oklahoma needed new tools for help ticketing and asset management, and they needed them in a hurry. Hear from Coweta’s Director of Information Technology about their district’s switch to Incident IQ.

READ FULL ARTICLE

AUTOMATIONS

Streamline support workflows with automations.

Rules Engine powers automations on the Incident IQ platform. Create time-saving automations that manage ticket assignment, email notifications, multi-step workflows and more — no coding required.

LEARN MORE

ANALYTICS

Make better decisions with actionable analytics.

Incident IQ gives administrators and leaders an unprecedented view into the performance of district technology and support teams.

LEARN MORE

iiQ ACADEMY

Self-guided training gets users ready to go.

The Incident IQ Academy is a one-stop shop for instructional guides and best practices. Video walkthroughs and written guides help teachers and staff with everything they need to know to get started on the Incident IQ platform.

LEARN MORE
Image of a woman instructing a peer in the school environment with pop out image of Incident IQ Academy logo

iiQ COMMUNITY

Join the community.

The Incident IQ Community is a hub for discussion, best practices, news, and events. Join the conversation with other districts and get the most out of Incident IQ.

LEARN MORE
Happy woman working on laptop with pop out image of Incident IQ Community logo

Ready to Talk?

Discover what Incident IQ can do for your district.