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Platform Overview

Transform your tools, transform your support.

Incident IQ is the service management platform that is transforming K-12 workflows for school districts nationwide.

iiQ Assets, iiQ Ticketing and iiQ Facilities are the pillars of the Incident IQ platform. Powerful on their own, and unbeatable when combined. Bring your K-12 support operations to a unified platform.

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Deployment, collection, management, auditing—iiQ Assets supports the technology that's transforming today's classrooms.

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Help ticketing for K-12. Submit, route, and work tickets easier than ever before. Enterprise-class tools, built for schools.

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Modern facilities management software, built for K-12 school districts.

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Manage district onboarding, offboarding, professional development, and more — HR Service Delivery is designed to meet the unique challenges of K-12 Human Resources.

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I cannot begin to explain how iiQ has made this department's everyday life go so much smoother. We started looking for a simple asset/ticketing system but Incident iQ turned out to be way more. It’s the best way to stay organized and efficient in a tech department environment.
G2 Reviewer
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Incident IQ has exceeded all expectations, and continues to improve. It helps keep all tickets organized, assets are manageable and Rollout Scout helps keep us on track getting devices out to students quickly and efficiently.
G2 Reviewer
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Batch check-in/checkout is AWESOME! Running reports is the bomb. The ticketing portion has worked great. Fee Tracker has been a game-changer. We compared this program with several others and have found that it is by far the best out there.
G2 Reviewer
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Tired of multiple systems for help desk and inventory management? Look no further than iiQ. The platform has top-notch ticket and inventory management systems, multiple integrations for payments, SIS, SSO, calendar integrations and more. iiQ rocks!
G2 Reviewer
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Incident IQ Mobile

Work tickets on the go and manage assets on the move.

Carry the power of Incident IQ in your pocket with Incident IQ Mobile for iOS and Android.

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Expand your support with Extensions.

Extensions are powerful additions that tailor the Incident IQ platform to meet your district’s needs.

Apps

Extend the Incident IQ platform with apps that provide support teams with more tools to assist teachers and students.

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Integrations

Connect student, asset, and account data to the Incident IQ platform for a richer, faster support experience.

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Support Flows

Support Flows provide schools with turnkey workflows designed to support popular learning applications.

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Analytics

Make better decisions with actionable analytics.

Incident IQ gives administrators and leaders an unprecedented view into the performance of district technology and support teams.

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Incident IQ API

Connect Incident IQ to everything.

Incident IQ’s RESTful API allows developers to craft custom integrations to suit district needs.

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Ready to talk?

Discover what Incident IQ can do for your district.

Contact Us 1-877-747-3073 Schedule a Demo