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[Webinar] Back to School with iiQ Part 2: Streamlining Support Workflows

Incident IQ > Newsroom  > Webinars  > [Webinar] Back to School with iiQ Part 2: Streamlining Support Workflows

[Webinar] Back to School with iiQ Part 2: Streamlining Support Workflows

Back to School with iiQ Part 2: Streamlining Support Workflows

8/6/20202:00pm EDT1 hour
Part Two of our "Back to school with iiQ" series will cover streamlining and optimizing support channels — making it simple for teachers, students, parents and staff to submit help requests.

* Learn best practices for customizing Ticket Wizard workflows
* Dive into recent Email-to-Ticket enhancements
* Set up Remote Support Ticketing to allow students, parents, and guardians to submit help requests

 

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