[Webinar] Back to School with iiQ Part 2: Streamlining Support Workflows
August 3, 2020
Back to School with iiQ Part 2: Streamlining Support Workflows
8/6/20202:00pm EDT1 hourPart Two of our "Back to school with iiQ" series will cover streamlining and optimizing support channels — making it simple for teachers, students, parents and staff to submit help requests.
* Learn best practices for customizing Ticket Wizard workflows
* Dive into recent Email-to-Ticket enhancements
* Set up Remote Support Ticketing to allow students, parents, and guardians to submit help requests