Webinars

[Webinar] Introducing Incident IQ: Modern Support Tools for Today’s K-12 Classrooms

Are you interested in learning more about Incident IQ — the technology support platform built exclusively for K-12 school districts...

May 5, 2021

[Webinar] Introducing Incident IQ: Modern Support Tools for Today’s K-12 Classrooms

Are you interested in learning more about Incident IQ — the technology support platform built exclusively for K-12 school districts...

April 14, 2021

[Webinar] Maintenance Workflows for Today’s K-12 Environments

Learn more about iiQ Facilities — the support solution built exclusively for K-12 maintenance teams....

April 14, 2021

[Webinar] What’s New in Incident IQ: Tracking fees and payments

We'll take an in-depth look at our new free Incident IQ app that allows districts to manage fines and payments, with features including:...

March 27, 2021

iiQ-Best-Practices---Using-My-Classes.001

[Webinar] iiQ Best Practices: Using My Classes

Learn about the powerful capabilities that My Classes enables....

February 23, 2021

[Webinar] What’s New Incident IQ: January 2021

Go in-depth and learn about the latest Incident IQ enhancements. We'll be discussing: Knowledge Base enhancements, New SLA filters and columns, Role-based custom fields, A sneak peek at Support Scheduler — our latest app...

January 18, 2021

[Webinar] What’s New Incident IQ: Fall Roundup

Join us for this hour-long webinar to explore the new features that have arrived on the Incident IQ platform in the last few months. We’ll be exploring Remote Assistance integrations, new MDM write-back functionality...

December 1, 2020

[Webinar] Back to School with iiQ Part 3: Tackling Remote Support Requests

Part Three of our "Back to school with iiQ" series will cover the best practices and tools that we've created to help your team provide efficient, superlative remote support for district teachers, students, and staff....

August 13, 2020

Back to School with iiQ Part 2 (to customers)

[Webinar] Back to School with iiQ Part 2: Streamlining Support Workflows

Part Two of our "Back to school with iiQ" series will cover streamlining and optimizing support channels — making it simple for teachers, students, parents and staff to submit help requests....

August 3, 2020

[Webinar] Back to School with iiQ Part 1: Device Deployments & Monitoring

Start the school year off right with best practices for device deployment and IT support....

July 10, 2020

[Webinar] Introducing Remote Support Ticketing

Learn how to implement Incident IQ's new remote support ticketing functionality in your district, to enable web-based ticket submission from users without an Incident IQ account....

May 27, 2020

[Webinar] What’s New in Incident IQ: April 2020

Learn more about the new features that have arrived on the Incident IQ platform this month. ...

April 17, 2020

[Webinar] iiQ Best Practices: Setting up Incident IQ to support distance learning

With schools shifting to distance learning due to the COVID-19 crisis, technology support has never been more crucial. In this 60-minute webinar, we'll take a look at some best practices for using Incident IQ to provide remote help desk support and remote asset management. We'll...

April 3, 2020

[Webinar] iiQ Best Practices: Why you should integrate your SIS with Incident IQ

Integrate your SIS data with Incident IQ for a powerful support combination. Discover the benefits of SIS integration, or learn some tips if your district already has these platforms integrated....

February 21, 2020

[Webinar] iiQ Best Practices: Device Deployment and Collection

Learn best practices for using Incident IQ to perform accurate, streamlined device distributions and collections. Manage device distribution with less time and more confidence. ...

January 28, 2020

[Webinar] Widening the Net: Increasing iiQ Ticketing Adoption

Reduce hallway drive-bys and email requests clogging your inbox. Set your staff up for success by tailoring iiQ Ticketing to be the most intuitive ticket submission portal they've ever seen....

December 10, 2019

[Webinar] iiQ Best Practices: Leveraging Custom Views

Drill down to relevant information you need the most, and ensure that your entire team is on the same page. This 45-minute webinar will cover creating and sharing custom views, and how these views can enhance operations across your entire team....

November 15, 2019

[Webinar] Smart Audits 101

Join us for this 45-minute webinar as we take a look at Smart Audits. Avoid end-of-year surprises. Learn how to best use Smart Audits for superior inventory control....

October 18, 2019