[Webinar] Introducing Incident IQ: Modern Support Tools for Today’s K-12 Classrooms
Are you interested in learning more about Incident IQ — the technology support platform built exclusively for K-12 school districts...
[Webinar] Introducing Incident IQ: Modern Support Tools for Today’s K-12 Classrooms
Are you interested in learning more about Incident IQ — the technology support platform built exclusively for K-12 school districts...
[Webinar] Maintenance Workflows for Today’s K-12 Environments
Learn more about iiQ Facilities — the support solution built exclusively for K-12 maintenance teams....
[Webinar] What’s New in Incident IQ: Tracking fees and payments
We'll take an in-depth look at our new free Incident IQ app that allows districts to manage fines and payments, with features including:...
[Webinar] iiQ Best Practices: Using My Classes
Learn about the powerful capabilities that My Classes enables....
[Webinar] What’s New Incident IQ: January 2021
Go in-depth and learn about the latest Incident IQ enhancements. We'll be discussing: Knowledge Base enhancements, New SLA filters and columns, Role-based custom fields, A sneak peek at Support Scheduler — our latest app...
[Webinar] What’s New Incident IQ: Fall Roundup
Join us for this hour-long webinar to explore the new features that have arrived on the Incident IQ platform in the last few months. We’ll be exploring Remote Assistance integrations, new MDM write-back functionality...
[Webinar] Back to School with iiQ Part 3: Tackling Remote Support Requests
Part Three of our "Back to school with iiQ" series will cover the best practices and tools that we've created to help your team provide efficient, superlative remote support for district teachers, students, and staff....
[Webinar] Back to School with iiQ Part 2: Streamlining Support Workflows
Part Two of our "Back to school with iiQ" series will cover streamlining and optimizing support channels — making it simple for teachers, students, parents and staff to submit help requests....
[Webinar] Back to School with iiQ Part 1: Device Deployments & Monitoring
Start the school year off right with best practices for device deployment and IT support....
[Webinar] Introducing Remote Support Ticketing
Learn how to implement Incident IQ's new remote support ticketing functionality in your district, to enable web-based ticket submission from users without an Incident IQ account....
[Webinar] What’s New in Incident IQ: April 2020
Learn more about the new features that have arrived on the Incident IQ platform this month. ...
[Webinar] iiQ Best Practices: Setting up Incident IQ to support distance learning
With schools shifting to distance learning due to the COVID-19 crisis, technology support has never been more crucial. In this 60-minute webinar, we'll take a look at some best practices for using Incident IQ to provide remote help desk support and remote asset management. We'll...
[Webinar] iiQ Best Practices: Why you should integrate your SIS with Incident IQ
Integrate your SIS data with Incident IQ for a powerful support combination. Discover the benefits of SIS integration, or learn some tips if your district already has these platforms integrated....
[Webinar] iiQ Best Practices: Device Deployment and Collection
Learn best practices for using Incident IQ to perform accurate, streamlined device distributions and collections. Manage device distribution with less time and more confidence. ...
[Webinar] Widening the Net: Increasing iiQ Ticketing Adoption
Reduce hallway drive-bys and email requests clogging your inbox. Set your staff up for success by tailoring iiQ Ticketing to be the most intuitive ticket submission portal they've ever seen....
[Webinar] iiQ Best Practices: Leveraging Custom Views
Drill down to relevant information you need the most, and ensure that your entire team is on the same page. This 45-minute webinar will cover creating and sharing custom views, and how these views can enhance operations across your entire team....
[Webinar] Smart Audits 101
Join us for this 45-minute webinar as we take a look at Smart Audits. Avoid end-of-year surprises. Learn how to best use Smart Audits for superior inventory control....
Upcoming April Webinar
Read on to learn more about our upcoming April Incident IQ webinar...
Upcoming March Webinar
Read on to learn more about our upcoming March Incident IQ webinar...
Webinar: Ticket Template Deep Dive
Learn how ticket templates can greatly simplify the process of entering tickets for frequently-encountered issues...
Upcoming January Webinar
Read on to learn more about our upcoming January Incident IQ webinar...
Upcoming November Webinars
Read on to learn more about our upcoming November Incident IQ webinars...
Upcoming October Webinars
This 45-minute webinar will get you up to speed on the changes we’ve made in the September 2018 release....
Upcoming Webinar: A New School Year, a New Incident IQ
A New School Year, A New Incident IQ. A webinar hosted by Incident IQ...