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Incident IQ > Newsroom  > A simpler, faster Incident IQ—Winter 2018 Release

A simpler, faster Incident IQ—Winter 2018 Release

Incident IQ users will be working smarter and 30 percent faster* this January.
Enhancements in the 2018 Winter Release include a smart search, and a Ticket Wizard that’s even more clever with user favorites and ticket templates for scheduling and creating batches of duplicate tickets. Plus, district leaders have more visibility than ever before with analytics overview pages and an email data digest that enables them to compare support of the hardware, software and systems that their district depends on.

*Incident IQ pages load 30% faster. Plus, Ticket Wizard efficiency gains compute to an average 50% faster ticket submission.