Our latest enhancements are now live. Read on to see what’s new in Incident IQ this month.
New Ticket Copy Button
We’ve added a Copy button on the Ticket Template and a Bulk Copy action on the grid view. Easily create new templates with similar configurations without starting from scratch and quickly generate multiple tickets with similar details.
Want to learn more? Check out our Community Guide
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Bulk Delete
A new bulk Delete action was introduced for Asset Types, Manufacturers, Models, and Model Categories. Users can bulk delete unnecessary items from the list instead of one at a time.
Users can bulk delete unnecessary items from the list instead of one at a time.
Check out all the details in our Community Guide
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Enhanced Navigation
The expanded left navigation menu in the Admin section now includes Asset Type, Manufacturers, Model Categories, Models (and import options for each) allowing for efficient importing of assets, saving you time and effort.
Get all the details in Community
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Better Event Visibility
Parents and other external Calendar users can now see the full titles of events directly from the Month view, providing a clear overview of all scheduled events for the entire month.
Get more detail in Community
Refer your colleagues for rewards
Do you know anyone who wants to improve efficiency and accountability within support teams? What about your own facilities team? Refer them to us by filling out this quick form and we’ll send you some cool iiQ swag to thank you for spreading the love.