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What’s New in Incident IQ – October & November 2018

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Incident IQ’s next update is arriving on November 5. Read on to learn more about the changes found in our October and November updates, and our upcoming webinars.

Review Results with Enhanced Survey Features

Building upon our survey system that we released last month, survey results can now be included in ticket filters and ticket exports making it even easier to find valuable feedback from your district’s users. In addition to filtering, survey info can be added to custom views and completed surveys can be set to display on tickets.

Track Parts Usage with Reports and Exports

Incident IQ’s parts management has been refined, with advanced reporting capabilities and filters based on location, part type, and date.

Refine District Policies with Custom Fields and Filters

The Policy Manager app in Incident IQ has been enhanced with the ability to filter by relevant policy information, such as user acceptance or accepted date.

Featured App:

Password Assistant

Password Assistant

Incident IQ’s premium Password Assistant app automates password resets and recovery. Password Assistant supports all major SSO environments including Google SSO, Microsoft Azure and ADFS. The app offers multiple password recovery options and saves time and effort for district administrators and tech support personnel.

Upcoming Webinars

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