What’s New in Incident IQ – April 2019
We’ve been hard at work to bring you some additional tools that we think will be enormously useful for districts completing end-of-semester device collections and audits. The following features will be live in Incident IQ on Monday, April 22nd...
What’s New in Incident IQ – March 2019
Incident IQ’s March enhancements are live. You’ll find a number of new apps...
What’s New in Incident IQ – February 2019
Incident IQ’s next update has arrived. You’ll find a number of new enhancements...
Incident IQ drives K-12 asset management and help ticketing innovation with its latest Winter 2019 Release
Incident IQ’s next update is here...
What’s New in Incident IQ – December 2018
Incident IQ’s next update is arriving December 3rd. You’ll find a number of new apps and integrations available, as well as some enhancements and bug fixes. Read on to learn more about the changes found in our December update, as well as our upcoming webinars...
What’s New in Incident IQ – October & November 2018
Incident IQ’s first update of the fall season is here. Users will find a number of requested features—like the ability to conduct feedback surveys, as well as to create custom models, issue categories and issues....
What’s New in Incident IQ – September 2018
Incident IQ’s first update of the fall season is here. Users will find a number of requested features—like the ability to conduct feedback surveys, as well as to create custom models, issue categories and issues....
What’s New in Incident IQ’s Summer 2018 Release
Our Summer 2018 Release has a variety of new features and improvements that allow you to get the most out of Incident IQ. Check out some of the new features below...
What’s New in Incident IQ – July 2018
This month's product enhancements include enhanced onboarding, an enriched knowledge base editor, better control over asset imports, and improved custom fields. Discover some of the new features contained in the July 2018 Monthly Enhancements release...
What’s New in Incident IQ – May 2018
This month's product enhancements include refined user permissions, smarter imports & exports, custom names and more. Discover some of the new features contained in the May 2018 Monthly Enhancements release...
Incident IQ Extends Product Leadership with Latest Release
ATLANTA (February 6, 2018) — Incident IQ unveils the latest enhancements to its leading K-12 technology support platform in its Winter 2018 release. Incident IQ—more than a help desk—is the cloud-based technology support platform that empowers school districts to effectively support all the hardware, software...
Exciting Enhancements to Incident IQ’s Ticket Wizard
Ticket submission is now faster and easier than ever before with a streamlined design, fewer clicks required and more enhancements that include: Smart Search: New search functionality allows users to quickly specify a device, system, issue, location or user. Favorites: Users can now designate devices...
A simpler, faster Incident IQ—Winter 2018 Release
Incident IQ users will be working smarter and 30 percent faster* this January. Enhancements in the 2018 Winter Release include a smart search, and a Ticket Wizard that’s even more clever with user favorites and ticket templates for scheduling and creating batches of...
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