Fayette County Schools Quadruples Support Productivity Using Incident IQ
Infinite Campus (SIS) and Blackboard (LMS) Support Teams Empowered...
Incident IQ™ District Spotlight – Rockdale County Public Schools
ATLANTA (June 28, 2017) — More than 100 schools have seen improvements to their instructional technology support by using the new Incident IQ help desk platform. The 21 schools within Rockdale County Public Schools (RCPS), an Atlanta-area district, have improved resolution rate of IT support...
Incident IQ™ takes the Student Privacy Pledge
ATLANTA (June 27, 2017) — In partnership with the Future of Privacy Forum (FPF) and the Software & Information Industry Association (SIIA), Lexicon K-12 Solutions has taken the Student Privacy Pledge to ensure the new Incident IQ help desk platform protects student data. As part...
Incident IQ™ Mobile is the new app to redefine K-12 IT management
ATLANTA (June 26, 2017) — Launching today, Incident IQ Mobile is the only application that addresses the growing demand for K-12 IT support and empowered leadership, two ISTE Essential Conditions needed to effectively leverage technology for learning. Available for iOS and Android, Incident IQ Mobile is...
A new platform to redefine K-12 IT management
ATLANTA (June 25, 2017) — Lexicon Technologies launches Incident IQ, a new K-12 help desk platform that fills critical gaps currently overlooked in education. Incident IQ is the only tool that answers the growing demand for technical support and leader empowerment (two of ISTE’s Essential...
