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Google admin console integration

Incident IQ Announces New Google Admin Console Integration

ATLANTA (March 6, 2018) — Incident IQ™, a leading provider of K-12 technology help desk solutions, announces the release of a new feature for the company’s Incident IQ Technology Support Platform that seamlessly syncs device information from the Google Admin console. The Google Admin console...

2018-02 - Newsroom Banner_Douglas

Incident IQ Selects The Douglas Stewart Company as New Distribution Partner

ATLANTA (February 7, 2018) — Incident IQ, a leading software innovator for K-12 technology support, announces a new partnership with The Douglas Stewart Company, a value-added distributor of technology products for the education market. This partnership will empower Douglas Stewart’s community of K-12 solution providers...


EmpowerHCS deployment uses Incident IQ

With Incident IQ, Henry County Schools completed their largest device roll-out ever. Incident IQ's asset check-out functionality helped get over 37,000 devices into student hands in record time. #EmpowerHCS...


Incident IQ™ District Spotlight – Rockdale County Public Schools

ATLANTA (June 28, 2017) — More than 100 schools have seen improvements to their instructional technology support by using the new Incident IQ help desk platform. The 21 schools within Rockdale County Public Schools (RCPS), an Atlanta-area district, have improved resolution rate of IT support...

Student Privacy Pledge

Incident IQ™ takes the Student Privacy Pledge

ATLANTA (June 27, 2017) — In partnership with the Future of Privacy Forum (FPF) and the Software & Information Industry Association (SIIA), Lexicon K-12 Solutions has taken the Student Privacy Pledge to ensure the new Incident IQ help desk platform protects student data. As part...

Incident IQ™ Mobile is the new app to redefine K-12 IT management

ATLANTA (June 26, 2017)  — Launching today, Incident IQ Mobile is the only application that addresses the growing demand for K-12 IT support and empowered leadership, two ISTE Essential Conditions needed to effectively leverage technology for learning. Available for iOS and Android, Incident IQ Mobile is...

A new platform to redefine K-12 IT management

ATLANTA (June 25, 2017) — Lexicon Technologies launches Incident IQ, a new K-12 help desk platform that fills critical gaps currently overlooked in education. Incident IQ is the only tool that answers the growing demand for technical support and leader empowerment (two of ISTE’s Essential...

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