Products
Asset Management

Help Ticketing

Facilities Management

HR Service Delivery
Asset Management

Deployment / Collection
Get learning devices in student hands quickly with advanced tools built to handle K-12 deployments.

Smart Audits
Efficiently conduct device audits with intelligent scheduling and straightforward verification tools.

Inventory Management
Keep tabs on every device district-wide with an unrivaled level of detail.

Distance Learning^NEW
Remotely manage device inventories with asset management tools built for distance learning.

Ticket Creation
Empower users to submit help requests in seconds. Pre-made support flows make ticket creation a snap.

Ticket Management
Assign, work, and manage tickets with powerful workflows and automated actions.

Integrated Asset Data
Integrate help ticketing and asset data for a complete support experience.

Distance Learning^NEW
Provide superior IT support with tools built for distance learning environments.

Facilities Overview
Discover modern facilities management tools built exclusively for K-12 districts.

Work Order Creation
Generate data-rich work orders and preventative maintenance projects with easy-to-use, customizable workflows.

Work Order Management
Assign, manage, and get work orders done with powerful tools and automations.

Analytics
See a breakdown of key metrics and team performance with detailed analytics.

HR Service Delivery

Employee Onboarding
Get out of your inbox, keep everything organized, and automatically assign tasks to the right employee or department.

Form Designer
Design custom forms, digitally distribute and collect documents, and export completed paperwork with Form Designer.

HR Help Desk
Eliminate drive-by requests and provide K-12 district staff with an easy-to-use portal to submit HR support requests.

Reporting & Analytics
Improve the performance of your K-12 HR department with relevant data that matters to your team.
Platform
Apps & Integrations
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Most Popular

Asset & MDM

Learning Applications

Payments & Fees

Remote Assistance

SIS

SSO

Utilities
Apps & Integrations expand functionality and securely connect district systems to the Incident IQ platform.

Explore the complete catalog of add-ons for Incident IQ. Here you’ll find apps that bring additional functionality to Incident IQ, and integrations that securely bring district data to Incident IQ.
See all Apps & Integrations >

Support Messenger

Support Scheduler

PowerSchool SIS

Rollout Scout

Fee Tracker

Infinite Campus
PowerSchool SIS

Support Messenger

Support Scheduler

Rollout Scout

Screen Recorder

Spare Pool

Status Board

Fee Tracker

Google Chrome Remote Desktop

See More >
Integrate asset data for greater device support.

By integrating district asset management data into Incident IQ, teachers and students can quickly submit data-rich help requests to support staff. Devices are associated with user accounts, and detailed histories of every asset are maintained.
See all Asset & MDM integrations >

Google Devices

Jamf Pro

Microsoft Intune

Microsoft SCCM

Mosyle Manager

Jamf School
Tailored workflows for better learning app support.

Support Flows provide schools with workflows built around popular learning applications. Custom issue types, recommended resolution actions, and pre-populated knowledge base solutions work together to provide a complete support experience.
See all Learning Applications >

BrainPOP

ClassDojo

Code.org

HMH ThinkCentral

Kahoot!

Khan Academy
Payments & Fees

Payment integrations securely sync school-related fee data between Incident IQ and third-party payment providers.
See all Payments & Fees Integrations >

Fee Tracker

InTouch Receipting

MySchoolBucks

Square

Stripe

Vanco Payments
Launch a remote desktop session right from a help ticket.

These integrations make it simple to begin a secure remote desktop session in seconds, directly from the relevant help request.
See all Remote Assistance Integrations >

Chrome Remote Desktop

Microsoft Quick Assist

Microsoft RDP

Support Messenger

Zoho Assist

BeyondTrust Bomgar
Securely sync user info and receive data-rich help requests.

SIS integrations provide valuable data throughout the support process. Roster and schedule data is populated into ticket submission workflows, and asset management is enhanced with enriched user information.
See all SIS Integrations >

Aeries

Infinite Campus

Aspen SIS

ClassLink SIS

Banner SIS

PowerSchool SIS
Provide easy access with single sign-on.

Incident IQ integrates with leading SSO providers, allowing easy access to the Incident IQ platform. One-click logins- no extra passwords to remember. Districts can customize their Incident IQ login page, tailoring the look, feel and login options that suit their needs.
See all SSO Integrations >

Enboard SSO

Google SSO

Microsoft ADFS SSO

Rapid Identity SSO

Microsoft Azure SSO

ClassLink SSO
Asset Management

Powerful apps that add extra support functionality.

Utilities are additions to the Incident IQ platform that provide support teams with even more tools to assist teachers and students.
See all Utility Applications >

Fee Tracker

Password Assistant

Policy Manager

Rollout Scout

Screen Recorder

Spare Pool
Built for K-12
On-Demand Videos

Learn more about Incident IQ with full-length webinars and feature deep-dives.
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Stop by Incident IQ’s booth at MACUL 2019

March 13, 2019

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Incident IQ Releases Integrations with Leading Payment Vendors

May 17, 2022

What’s New in Incident IQ: May Enhancements

May 12, 2022

What’s New in Incident IQ: April Enhancements

April 4, 2022

AJC Names Incident IQ One of the Top Workplaces in Atlanta

March 24, 2022

Incident IQ Launches Incident IQ Community

March 22, 2022

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Discover what Incident IQ can do for your district.

Contact Us 1-877-747-3073 Schedule a Demo

Incident IQ is a service management platform built for K-12 school districts, featuring asset management, help ticketing, facilities maintenance solutions, and more.

Call Us: 1-877-747-3073

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Suite 320
Atlanta, GA 30316

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Latest News

Incident IQ Releases Integrations with Leading Payment Vendors

May 17, 2022

What’s New in Incident IQ: May Enhancements

May 12, 2022

What’s New in Incident IQ: April Enhancements

April 4, 2022

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