Incident IQ Announces New Engineering VP and Software Development Leadership Promotions
New Engineering VP and Software Development Leadership Promotions...
Incident IQ’s Response to the Log4j Vulnerability
What is the Log4j vulnerability? The Log4j vulnerability is a flaw in a popular Java library used for logging error messages in applications. This vulnerability was discovered in early December 2021, and potentially exposes millions of devices to the risk of exploitation. Is Incident IQ affected by...
Incident IQ Announces Appointment of Vice President of Sales
Scott Braynard is now part of the Incident IQ leadership team...
Incident IQ Releases New HR Service Delivery Software
Incident IQ, the service management system built for K-12, announces the release of its new HR workflow management software....
Incident IQ Receives Strategic Growth Investment From JMI Equity
Funding will further accelerate the growth of the Incident IQ platform as the leading service management platform from K-12 school districts...
Incident IQ Releases Enhanced Mosyle Manager Integration to Help K-12 Districts Support Apple Devices More Effectively
New integration enables Device Actions — allowing users to execute Mosyle Manager commands within Incident IQ...
Incident IQ Announces Enhanced Jamf School Integration to Help K-12 IT Teams More Effectively Manage Student Devices
Enhanced integration enables Device Actions — allowing users to execute MDM commands within Incident IQ....
Incident IQ announces the release of iiQ Facilities
ATLANTA GA, January 28, 2021 — Incident IQ, the service management platform built for K-12, announced the release of iiQ Facilities — the facilities maintenance solution built exclusively for K-12 school districts. Featuring the same award-winning technology found in Incident IQ’s asset management and help desk...
Incident IQ 2020 Year in Review
2020 was a challenging year that won’t be forgotten any time soon. Almost every aspect of life was upended — especially in our schools. Entire districts had to move online virtually overnight, an unprecedented task....
Incident IQ wins Best of Show at ISTE20 Live
ATLANTA GA, December 21, 2020 Incident IQ, the leading service management platform built for K-12, was recently awarded “Best of Show” at the ISTE20 Live conference. The judges “rated their impressions of individual products on a sliding scale, evaluating areas such as value, uniqueness in the...
Incident IQ wins THE Journal 2020 New Product Awards in Help Desk and Asset Management categories
Atlanta, Georgia — Incident IQ, the service management platform built for K-12, was awarded two top accolades in the THE Journal 2020 New Product Awards, in the Help Desk and Asset Management categories. The awards “honor the outstanding product development achievements of manufacturers and suppliers...
Incident IQ joins the CITE Corporate Affiliate Program
July 1, 2020 (Atlanta, GA) Incident IQ is proud to announce their membership in the Corporate Affiliate Program for California IT in Education (CITE). CITE's mission is to lead, develop, and support technologists and education organizations to foster student success, and Incident IQ is eager...
A statement from Travis Collins, President and CEO:
At Incident IQ we have always rejected racism - explicit or implicit. But now feels like a time when it is not enough to say, “We’re not racist, so we’re not part of the problem.” I have come to believe that to be part of...
Incident IQ Names R.T. Collins Chief Operating Officer
Atlanta, Georgia — Today Incident IQ, LLC, the company that’s transforming K-12 workflows to optimally support students, teachers and technology, named Robert Todd (R.T.) Collins Chief Operating Officer of the company. One of Incident IQ’s first team members, joining the company in 2016, Mr. Collins has...
Incident IQ Announces Appointment of Chief Financial Officer
Atlanta, Georgia — Incident IQ, LLC, the company that’s transforming K-12 workflows to optimally support students, teachers and technology, announced today that Mike Hickey has been named to the company’s executive team as Chief Financial Officer. Prior to joining Incident IQ, Mr. Hickey worked for ScanSource...
Incident IQ is fully operational & accessible during the COVID-19 outbreak
As your district responds to the COVID-19 coronavirus pandemic, we want to assure you that the Incident IQ platform you rely on to serve your users remains fully available and supported. To that end, we have activated our Operations Resiliency Plan, summarized as follows:...
Niles Township Looks to Students to Support Educational Technology
SKOKIE, IL (April 22, 2019) Like an increasing amount of school districts nationwide, Niles Township High Schools is a 1:1 district, with every one of the district’s 4,200 students in possession of a district-provided laptop...
EdTech Magazine highlights how Incident IQ helps districts save time managing educational technology
Is your district dealing with an abundance of assets and a deficit of time to manage them? Check out...
Plan Slow, Move Fast: Henry County Schools Rethink 1:1 Deployment Strategies
[vc_row][vc_column][vc_column_text]ATLANTA (March 20, 2019) When the Henry County (GA) School District (enrollment 42,000) set out to implement a large 1:1 device deployment to all students in grades 3 through 12, they faced a number of strategic challenges. However the most common strategy—to introduce devices slowly, with...
Incident IQ is heading to CUE 2019 and KySTE 2019 next week
Incident IQ is heading to KySTE 2019 in Louisville, KY and CUE 2019 in Palm Springs, CA next week...
Incident IQ Conference Appearances for Jan/Feb 2019
See a list of conferences that Incident IQ is attending this upcoming January and February...
What’s Coming in the Winter 2019 Release
For initiatives, both large and small, school districts often need approval from a wide variety of stakeholders. That’s why we built Change IQ — the change management solution built for K-12. Change IQ makes it simple to plan initiatives, reach consensus, and record the progress...
Newly Released: Password Assistant
Incident IQ’s premium Password Assistant app automates password resets and recovery....
November Incident IQ Conference Appearances
See a list of November conferences that Incident IQ is attending....
Incident IQ Announces New Apps Architecture for its K-12 Technology Support Platform
ATLANTA and CHICAGO (June 25, 2018) Incident IQ, the technology support platform built for K-12, has unveiled its new Incident IQ Apps Architecture that enables immediate, efficient support for dozens of popular K-12 technologies...
Incident IQ Announces Major Platform Enhancements for K-12 Technology Support
ATLANTA (June 20, 2018) Incident IQ, the technology support platform built for K-12, will introduce new features at ISTE 2018 that enable unprecedented support for...
Introducing Incident IQ’s Rollout Scout
See how the Incident IQ team collaborated with school systems to build the best tool for K-12 school districts to manage large-scale device distribution and collection...
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