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Incident IQ’s Response to the Log4j Vulnerability

What is the Log4j vulnerability? The Log4j vulnerability is a flaw in a popular Java library used for logging error messages in applications. This vulnerability was discovered in early December 2021, and potentially exposes millions of devices to the risk of exploitation. Is Incident IQ affected by...

iiQ Facilities Newsroom

Incident IQ announces the release of iiQ Facilities

ATLANTA GA, January 28, 2021 — Incident IQ, the service management platform built for K-12, announced the release of iiQ Facilities — the facilities maintenance solution built exclusively for K-12 school districts. Featuring the same award-winning technology found in Incident IQ’s asset management and help desk...

2020 A Year in Review

Incident IQ 2020 Year in Review

2020 was a challenging year that won’t be forgotten any time soon. Almost every aspect of life was upended — especially in our schools. Entire districts had to move online virtually overnight, an unprecedented task....

Tech & Learning Best of Show

Incident IQ wins Best of Show at ISTE20 Live

ATLANTA GA, December 21, 2020 Incident IQ, the leading service management platform built for K-12, was recently awarded “Best of Show” at the ISTE20 Live conference. The judges “rated their impressions of individual products on a sliding scale, evaluating areas such as value, uniqueness in the...


Incident IQ joins the CITE Corporate Affiliate Program

July 1, 2020 (Atlanta, GA) Incident IQ is proud to announce their membership in the Corporate Affiliate Program for California IT in Education (CITE). CITE's mission is to lead, develop, and support technologists and education organizations to foster student success, and Incident IQ is eager...

Our Values

A statement from Travis Collins, President and CEO:

At Incident IQ we have always rejected racism - explicit or implicit. But now feels like a time when it is not enough to say, “We’re not racist, so we’re not part of the problem.” I have come to believe that to be part of...

RT Collins COO

Incident IQ Names R.T. Collins Chief Operating Officer

Atlanta, Georgia — Today Incident IQ, LLC, the company that’s transforming K-12 workflows to optimally support students, teachers and technology, named Robert Todd (R.T.) Collins Chief Operating Officer of the company.  One of Incident IQ’s first team members, joining the company in 2016, Mr. Collins has...

CFO Announcement

Incident IQ Announces Appointment of Chief Financial Officer

Atlanta, Georgia — Incident IQ, LLC, the company that’s transforming K-12 workflows to optimally support students, teachers and technology, announced today that Mike Hickey has been named to the company’s executive team as Chief Financial Officer.  Prior to joining Incident IQ, Mr. Hickey worked for ScanSource...

Plan Slow, Move Fast: Henry County Schools Rethink 1:1 Deployment Strategies

[vc_row][vc_column][vc_column_text]ATLANTA (March 20, 2019) When the Henry County (GA) School District (enrollment 42,000) set out to implement a large 1:1 device deployment to all students in grades 3 through 12, they faced a number of strategic challenges. However the most common strategy—to introduce devices slowly, with...

What’s Coming in the Winter 2019 Release

For initiatives, both large and small, school districts often need approval from a wide variety of stakeholders. That’s why we built Change IQ — the change management solution built for K-12. Change IQ makes it simple to plan initiatives, reach consensus, and record the progress...

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