Incident IQ


New App: Screen Recorder

New to the Incident IQ platform, Screen Recorder is a companion app for iiQ Ticketing that enables users to quickly record and attach screen recordings and screenshots to help tickets. Use Screen Recorder to precisely share problems and solutions, speeding up resolution times in remote support scenarios. Screen Recorder supports all modern browsers, no plug-ins or installs on user machines are necessary.

  • Record and attach video and audio from different monitors and audio sources
  • Record your entire desktop, an individual application, or an individual browser tab
  • Use the Screen Reorder custom field to allow screen recordings to be attached to designated ticket types during submission

Screen Recorder is a premium app that is currently in public beta. It is free to use during the beta period.

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