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Incident IQ wins THE Journal 2020 New Product Awards in Help Desk and Asset Management categories

The Journal New Product Award Winner

Atlanta, Georgia — Incident IQ, the service management platform built for K-12, was awarded two top accolades in the THE Journal 2020 New Product Awards, in the Help Desk and Asset Management categories. The awards “honor the outstanding product development achievements of manufacturers and suppliers whose products or services are considered to be particularly noteworthy in the transformation of education technology”.

“At Incident IQ, we’re committed to providing K-12 districts with the tools they need to support technology in this classroom. It’s a crucial mission, and it’s never been more important than it is today. We’re honored to be recognized for our efforts,” said Travis Collins, CEO of Incident IQ.

Incident IQ builds products exclusively for K-12 school districts, with asset management and help desk solutions engineered to the unique challenges of K-12 IT support. Distance learning support has been crucial for Incident IQ this year, and the company has released enhanced tools for the remote support and management of student learning devices.

“2020 has highlighted the need for districts to fortify their critical digital infrastructure — the support system behind every student and teacher device. Both IT help desk and asset management software are essential components of this support structure, and they reinforce teaching and learning by ensuring timely technical support for teachers and students alike,” added Collins.

About Incident IQ

Incident IQ is a service management platform built exclusively for K-12 schools, featuring asset management, help ticketing, facilities maintenance solutions, and more. The Incident IQ platform was introduced in 2017 and since that time has been rapidly adopted by K-12 school districts across the U.S. Today, millions of students and teachers in districts across more than 40 states rely on the Incident IQ platform to manage and deliver mission-critical services.

Incident IQ is based in Atlanta, GA.

Press Contact

Matt Owensby
Incident IQ
(470) 737-3654