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Incident IQ Extends Product Leadership with Latest Release

ATLANTA (February 6, 2018) — Incident IQ unveils the latest enhancements to its leading K-12 technology support platform in its Winter 2018 release. Incident IQ—more than a help desk—is the cloud-based technology support platform that empowers school districts to effectively support all the hardware, software...

Win a day at Disney from Incident IQ

Incident IQ is giving away four (4) one-day tickets* to Walt Disney World Resort in Orlando, Florida. Enter to win by liking Incident IQ on Facebook (facebook.com/incidentiq) or by following us on Twitter (twitter.com/incidentiq). Each social media follow counts as a contest entry, so follow...

Exciting Enhancements to Incident IQ’s Ticket Wizard

Ticket submission is now faster and easier than ever before with a streamlined design, fewer clicks required and more enhancements that include: Smart Search: New search functionality allows users to quickly specify a device, system, issue, location or user. Favorites: Users can now designate devices,...

A simpler, faster Incident IQ—Winter 2018 Release

Incident IQ users will be working smarter and 30 percent faster* this January. Enhancements in the 2018 Winter Release include a smart search, and a Ticket Wizard that’s even more clever with user favorites and ticket templates for scheduling and creating batches of duplicate tickets. Plus,...