Incident IQ

Announcements

Incident IQ to Accelerate Growth with Strategic Investment from Cove Hill Partners

Cove Hill to join JMI Equity as Partners in Accelerating Growth for Leading K-12 Workflow Management Platform ATLANTA, GEORGIA, February 8, 2024  — Incident IQ, the leading workflow management platform for K-12 school districts, announced today that Cove Hill Partners will join JMI Equity and the ...

Incident IQ Rolls Out an Array of User-Centric Enhancements and a Comprehensive Certification Program for K-12 Districts

Atlanta, GA – November 29 Building upon its commitment to innovation in K-12 workflow management, Incident IQ has introduced a powerful series of platform enhancements that bring new value to school districts. These enhancements build on Incident IQ’s strong reputation by offering a higher l ...

Incident IQ Secures SOC 2, Type 2 Compliance, Reinforcing Its Commitment to Best-in-Class Security Practices for K-12 Education

Atlanta, GA – November 8 Incident IQ, the leading provider of IT service management platforms tailored for the K-12 sector, today announced it has been found to be SOC2 Type 2 compliant without qualifications following the conclusion of a rigorous audit process covering security, availabi ...

Incident IQ Wins Tech & Learning’s Awards of Excellence for “Best Tools for Back to School” in Secondary Education Category

Atlanta, September 20, 2023 Incident IQ has been recognized with the prestigious Tech & Learning Awards of Excellence for “The Best Tools for Back to School” in the Secondary Education category for the 2023-24 school year. Tech & Learning’s Awards of Excellence program reco ...

Incident IQ and Trafera logos
K-12 Edtech Industry Leaders, Incident IQ and Trafera, Join Forces to Streamline Technology Support and Return Instructional Time to the Classroom

Atlanta, GA – June 26 Incident IQ and Trafera have announced a strategic partnership to integrate and integrate and simplify the help desk ticketing and repair process of school laptops and Chromebooks for K-12 technology facilitators.  The Trafera and Incident IQ integration comes at a c ...

Incident IQ and Miami-Dade School District logos
Miami-Dade Public Schools Selects Incident IQ for Student Device Management and Help Ticketing Solutions

Atlanta, GA – June 26 Incident IQ, the workflow management platform built for K-12 schools, today announced that Miami-Dade County Public Schools (M-DCPS) has chosen Incident IQ as its comprehensive solution for student device inventory management and help desk ticketing.  This will enabl ...

Picture of R.T. Collins, new Incident IQ CEO
Incident IQ Announces CEO Succession

Founder and CEO Travis Collins announces retirement, Chief Operating Officer R.T. Collins appointed as new CEO Incident IQ, the workflow management platform built for K-12, announced today that CEO Travis Collins will retire on March 31st and that Chief Operating Officer R.T. Collins will succeed hi ...

What’s New in Incident IQ: Introducing iiQ Events

Introducing iiQ Events iiQ Events is a new solution to organize, automate, and communicate the reservation and management of events at your district’s facilities. Create easy-to-use reservation request forms, event approval processes, and event preparation workflows. iiQ Events is available now, f ...

Incident IQ Announces iiQ Events and New iiQ Facilities Enhancements at TCEA 2023

New event management solution helps K-12 schools manage event reservation, approval, and preparation workflows Atlanta, January 31, 2023 Incident IQ is announcing a new addition to its award-winning K-12 workflow management platform at this year’s TCEA conference in San Antonio. The company is rel ...