Mobile phone with screen showing iiQ capabilities.

ALL THINGS IT IN ONE PLACE

Incident IQ vs. Freshworks®

It’s time to leave Freshservice® by Freshworks® behind. Level-up workflows at your school district with the most comprehensive IT solution built for K-12.

Trusted by IT Professionals in Districts Across 49 States.

Built for K-12 Professionals by Former K-12 Professionals

Optimized for Cybersecurity

FERPA-compliant with multiple levels of firewall, geo-redundancy measures for data, and more.

Built for Speed and Efficiency

About 99% of our customers successfully go live with iiQ solutions in 60 days or less.

Designed to Protect and Mitigate Risk

Our solutions are developed to safeguard and future-proof your school district’s operations.

MAKE THE SWITCH

Incident IQ vs. Freshworks®

Did you know K-12 represents only a small portion of the Freshworks® customer base? At Incident IQ, our only focus is serving K-12 school districts.

Key Differentiators

Incident IQ vs. Freshworks Freshdesk

Help Desk Ticketing for K-12

Workflow Management for K-12

Asset Management for K-12

Native MDM Integrations

Rapid Device Check-in/out

Native SIS Integrations

Onboarding Process Tailored for K-12

Customer Support from Former K-12 Professionals

Hear from teams like yours

Districts of all sizes across 49 states have made the switch to Incident IQ.

ASSET MANAGEMENT SOFTWARE


Deployment, collection, management, auditing, and more. iiQ Assets supports school districts with inventory management tools to maintain the technology that powers today’s classrooms.

EXPLORE iiQ ASSETS

HELP DESK SOFTWARE


Streamlined for teachers and students. iiQ Ticketing is the help desk ticketing solution built for K-12 IT teams to easily and intelligently manage hardware, software, and systems-related requests.

EXPLORE iiQ TICKETING

Incident IQ has exceeded all expectations, and continues to improve. It helps keep all tickets organized, assets are manageable and Rollout Scout helps keep us on track getting devices out to students quickly and efficiently.

LISA GRACE

Moore Public Schools, OK

Ready to Talk?

Discover what Incident IQ can do for your district.