Integrated Asset Data
Integrate help ticketing and asset data for a complete support experience. Resolve tickets quickly by providing agents actionable asset information with every help request.
Keep a detailed profile and history of every district device
Record purchase information, funding source, hardware specs, and more. Add custom fields to record additional info that your district requires.
Previous tickets and changes made to ownership, location, and device status are automatically stored in the asset’s timeline.
Simple device assignment
Assign devices individually to students with simple check-in and check-out tools.
For larger deployment projects, iiQ Assets provides powerful tools for school-wide device assignments
Integrate with leading device management platforms
Integrate Google Admin Console, Microsoft SCCM, Jamf, and Filewave asset management data into iiQ Ticketing. Real-time sync between platforms provides information such as when a device was last accessed, current OS version, and detailed hardware specs.
Detailed asset analytics provide actionable insights
Monitor the reliability of your educational technology. Uncover common pain points and failure rates among device deployments. Gain at-a-glance insights, and use filters to generate analytic data among user-defined data sets
- Detailed Asset Info
- Asset History
- Asset Reporting
- Integrates with Leading MDMs
- Devices Tied to Users
- Assets Explorer
- Filters & Custom Views
- Export to Spreadsheet
- Bulk Asset Actions
- Check In / Check Out
- Smart Audits
- Link / Clone Assets
- Detailed Permission Controls
- Asset Verification
- Rapid Scan
- Rollout Scout (Deployment Tools)
- Advanced Storage Tracking
- Bulk Asset Tag Printing