Distance Learning Asset Management

Don't let distance learning separate you from your device inventory.

When class is conducted outside the classroom, IT teams need more information than ever to monitor and manage student learning devices. Incident IQ provides tools that help K-12 IT teams keep tabs on educational technology, even when devices are out of reach.

Smart Audits

Inventory devices without touching a single Chromebook.

With Smart Audits and automatic verifications, mobile devices like Chromebooks can be automatically audited when they’re used by the assigned user. Devices that aren’t used within a district-designated time frame are automatically flagged for follow-up.

Learn more about Smart Audits

Google Devices

Disable a lost or stolen Chromebook device in an instant with Quick Lock.

Remotely disable a lost or stolen Chromebook device — right from an Incident IQ help ticket. Lock, unlock, or deprovision a device in seconds, no admin console login necessary.

Discover Google Devices

Asset Management & MDM Integrations

Deep integrations with leading device management platforms.

Whether your district is Chromebook, Windows, or Apple focused, Incident IQ integrates with your existing device management platform, providing visibility and the right asset management tools for your support professionals.

Explore integrations

Asset History

Keep detailed records of every device.

Accountability is key, and IT teams need more information than ever to manage distance learning device inventories. Automatically track help requests submitted for each device, as well as changes to ownership, location, hardware internals, and other crucial asset data.

See inventory management

Use custom views to create shared reports on:

Devices in Storage

Know exactly how many devices you have at every storage location in your district at all times.

Missing Devices

Track down lost devices by creating a report showing which machines have not been successfully audited recently.

Damaged Devices

Find out how many devices in your fleet have been damaged and plan spare allotments accordingly.

“THANK YOU to all of you that support us. With the global pandemic, myself and two technicians are supporting over 800 student take home computers and 200 faculty/staff. We could not do this without Incident IQ! I was so happy we went with your product two years ago, but now it has been an even more integral part of how we do business.”

Frank Rizzo
Chief Information Officer
Alden City Schools, New York

See the bigger picture with Incident IQ analytics.

Good data is critical to monitoring the success of distance learning programs. See how Incident IQ helps K-12 IT teams stay on top of technology and team performance.

Learn more

Work distance learning help requests with iiQ Ticketing.

Help ticketing is a key component of a district’s critical digital infrastructure. Read on to learn more about the help ticketing tools Incident IQ contains to support distance learning.