K-12 hardware technology is expansive – thousands of models and a single district may own and manage tens of thousands of devices or more. Combining Incident IQ’s built-for-K-12 help ticketing with top-of-the-line asset management delivers a new level of technology support.
Access assets in a flash
That is, in the flash of a barcode scanner. Use a hand-held scanner or your mobile phone to read an asset tag and dive into asset details. No more manual entries or sifting through search results. Scan an asset tag, and you’re instantly prompted with options to:
- Access an asset’s history
- Edit asset details
- Open a ticket for an asset
- Create a new asset
- Verify an asset
Update info for multiple assets at once
Reassign the location of classroom devices to another room down the hall. Update the status of a recently received shipment of repaired laptops. Like students, K-12 technology often moves in groups, so we’ve made it easy to track and log those assets in bulk. We’ve eliminated the monotonous chore of changing assets individually, allowing you to make changes to multiple devices in a snap. With bulk asset editing, you can:
- Bulk assign assets to a user
- Bulk change asset status
- Set purchase and warranty information in bulk
- Clone asset information in bulk
- Select multiple assets to print asset tags
Top-of-the-line asset management
To reach and sustain success with your instructional technology program, get the most from an asset management system built for K-12. Incident IQ asset management is built into the help ticketing platform, with industry-leading features:
Associate related or dependent assets, creating relationships between assets
Filter and select a group of assets to create an identical group of assets with distinct asset tags
Generate and print asset tags
Incident IQ can create asset tags and print asset labels to compatible printers
Add attachments to records
Associate warranty documents, photos, PDF’s, and more with your district’s assets
Customize asset details
Require and track asset data that matters to your district such as configurations or specific warranty information
Stay up-to-date with optional email reports detailing any assets with changes to location, status or owner
Ensure various funding sources are properly tied and tracked to the appropriate assets
Verify an asset’s recorded GPS location from a recent audit using Incident IQ Mobile app
Filter asset listings based on location, model, funding sources, status and any custom variables
Asset capabilities to support you
Incident IQ’s asset management gives you the tools to support your hardware and enhance your technology program. Here are a few examples of how our asset management system can change your daily workflow.
Streamline rollout & collection
With a single scan, assign “ownership” during student device distribution, and a storage location during collection. Promote good device stewardship by maintaining rich asset history.
Link assets together
Associate critical pieces of IT hardware with one another. Monitors, wireless access points, network switches and more can be linked to one another.
Save time in device audits
Use a scanner or mobile device to scan and verify the location and condition of assets during year-end audits.