Incident IQ logo

Our Mission

Incident IQ is transforming K-12 workflows by digitizing service delivery to empower students, teachers, and support teams. Our mission is to revolutionize how schools manage operational support activities in order to better serve teachers and students. From help desk ticketing and IT asset management to maintenance work orders and beyond, Incident IQ is revolutionizing the way school districts provide and manage services.


750 Glenwood Ave SE, Suite 320
Atlanta, GA 30316


How it started

Following an eighteen-month pilot period with partner districts, the Incident IQ platform was introduced at the ISTE Exhibition in 2017. Since that time, Incident IQ has been rapidly adopted by leading K-12 districts across the country. As we have grown, Incident IQ has never wavered from a relentless commitment to customer success and investment in product innovation. Today, millions of students and teachers in districts across 49 states rely on Incident IQ to manage and deliver mission-critical services.

Incident IQ is based in Atlanta, GA.

Incident IQ booth at one of their first conferences


R.T. Collins

Chief Executive Officer

Mike Hickey

Chief Financial Officer

Jason Martin

Chief Technology Officer

Mark Horne

Chief Revenue Officer

Patrick Bennett

Vice President, Customer Success

Matthew Krivanek

Vice President, Corporate Marketing

Roben Durand

Vice President, Growth Marketing

Scott Braynard

Vice President, Sales

Christopher Litzinger

Vice President, Engineering

Jorgen Von Tangen

Vice President, Apps & Integrations

Ryan Zeek

Vice President, Strategy

Donato Latrofa

General Counsel

Group photo from 2021 company Holiday party


Come work with us.