Incident IQ

Best Practices

  • Home
  • |
  • Best Practices
Best Practices for School Building Maintenance

Your school likely already has a building maintenance plan in place—and if it doesn’t, it’s critical for you to implement one immediately. Timely and thorough facility maintenance keeps school buildings operating efficiently, and maintains a proper learning environment for staff and students t ...

Best Practices for Organizing IT Department Structures in Schools

School administrators who want to improve their information technology departments often devote all their efforts to technology. However, this is only one side of the equation for providing better IT services to both faculty and students. All districts need an IT department with an organizational st ...

5 Ways to Secure K-12 School Devices

One important lesson K-12 districts learned in 2020 was how important it is to be vigilant when securing district devices. According to responses to a survey reported in EdWeek Research, “about two-thirds [of respondents] recalled there was one school-issued device for every middle and high school ...

Preventive vs. Predictive Maintenance in K-12 Schools

Facilities management encompasses a lot of tasks and responsibilities, and maintenance is one of the most essential elements. Just as stocking spare parts and creating a facility safety checklist keeps a facility running smoothly, planned and proactive maintenance improves operations by reducing the ...

The Complete K-12 School Building Maintenance Checklist

School districts are responsible for not only educating students, but also for keeping them safe. Building maintenance is an essential piece of this puzzle, as it helps protect students and staff from hazards like electric shocks, falls, and fires. School maintenance can also save money and protect ...

Top Complaint Management Software for 2023

No matter how seamlessly your district runs, there will always be criticism. K-12 support is no different —  it’s important for students, staff, and parents/guardians to have some way to file complaints so their issues can be fully addressed.  Read on to find out our recommendations fo ...

Facilities Leaders Can Help Protect K-12 Districts Against Respiratory Illnesses

This winter, K-12 schools are battling against increasing rates of COVID-19, RSV, and the flu. This season has been deemed a “tripledemic,” as three major respiratory illnesses are threatening students and staff in K-12 schools across the country.  With that being said, K-12 facility teams do h ...

5 School Password Policy Best Practices for Extra Security

Passwords are integral to K-12 IT support in a very simple way—they are the frontline defense against hackers, impersonators, or other unsavory actors. That’s why it’s constantly drilled into our head to create strong passwords. Not only do passwords protect a user’s online identity, it’s ...

How K-12 IT Teams Support Special Education

Imagine not being able to communicate. No email. No small talk. You can’t even tell someone when you’re hungry or in pain. And when emergencies happen, you have no idea what to do or where to go. This imagined experience is a painful reality for some of your district’s students—perhaps even ...