Get learning devices in student hands quickly with advanced tools built to handle K-12 deployments.
Efficiently conduct device audits with intelligent scheduling and straightforward verification tools.
Keep tabs on every device district-wide with an unrivaled level of detail.
Remotely manage device inventories with asset management tools built for distance learning.
Empower users to submit help requests in seconds. Pre-made support flows make ticket creation a snap.
Assign, work, and manage tickets with powerful workflows and automated actions.
Integrate help ticketing and asset data for a complete support experience.
Provide superior IT support with tools built for distance learning environments.
Discover modern facilities management tools built exclusively for K-12 districts.
Generate data-rich work orders and preventative maintenance projects with easy-to-use, customizable workflows.
Assign, manage, and get work orders done with powerful tools and automations.
See a breakdown of key metrics and team performance with detailed analytics.
Get out of your inbox, keep everything organized, and automatically assign tasks to the right employee or department.
Design custom forms, digitally distribute and collect documents, and export completed paperwork with Form Designer.
Eliminate drive-by requests and provide K-12 district staff with an easy-to-use portal to submit HR support requests.
Improve the performance of your K-12 HR department with relevant data that matters to your team.
Explore the robust features that drive the Incident IQ platform.
Discover powerful apps built to address common pain points of support teams.
Amplify your efforts with dynamic automations that streamline operations.
Integrate district data with the Incident IQ Platform for a complete support experience.
Gain an unmatched level of insight into the performance of hardware and team members.
Ready-made workflows and KB solutions provide comprehensive support for learning products.
Fully-featured API that allows districts to integrate the Incident IQ platform into native systems.
The power of asset & help ticketing capabilities in Incident IQ, right on your mobile device.
Explore the complete catalog of add-ons for Incident IQ. Here you’ll find apps that bring additional functionality to Incident IQ, and integrations that securely bring district data to Incident IQ.
Google Chrome Remote Desktop
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By integrating district asset management data into Incident IQ, teachers and students can quickly submit data-rich help requests to support staff. Devices are associated with user accounts, and detailed histories of every asset are maintained.
Support Flows provide schools with workflows built around popular learning applications. Custom issue types, recommended resolution actions, and pre-populated knowledge base solutions work together to provide a complete support experience.
Payment integrations securely sync school-related fee data between Incident IQ and third-party payment providers.
These integrations make it simple to begin a secure remote desktop session in seconds, directly from the relevant help request.
Chrome Remote Desktop
Microsoft Quick Assist
SIS integrations provide valuable data throughout the support process. Roster and schedule data is populated into ticket submission workflows, and asset management is enhanced with enriched user information.
Incident IQ integrates with leading SSO providers, allowing easy access to the Incident IQ platform. One-click logins- no extra passwords to remember. Districts can customize their Incident IQ login page, tailoring the look, feel and login options that suit their needs.
Microsoft ADFS SSO
Rapid Identity SSO
Microsoft Azure SSO
Utilities are additions to the Incident IQ platform that provide support teams with even more tools to assist teachers and students.
Learn more about Incident IQ with full-length webinars and feature deep-dives.
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Incident IQ’s Brainingcamp Support Flow provides tailored support, so users can troubleshoot problems independently.
The BrainPOP Support Flow gives users tailored support and a pre-populated knowledge library for quick help submission.
Enhance Carnegie Learning support with a Support Flow that allows users to quickly submit help requests and self-solve…
The CK-12 Foundation Support Flow includes a pre-populated knowledge library and gives users access to custom help ticket…
ClassDojo’s Support Flow gives users access to tailored support via populated knowledge libraries and custom Ticket Wizard workflows.
The Support Flow for ClassFlow provides tailored support through a pre-populated knowledge library and help request workflows.
This Support Flow for Classkick supports user via pre-populated Knowledge Base libraries and help ticket workflows.
ClassLink’s Support Flow gives users access to tailored support workflows and pre-populated Knowledge Base libraries.
The Co:Writer Support Flow provides users with support through tailored help ticket workflows and pre-populated Knowledge Base libraries.
This Support Flow is customized for code.org to assist users and promote self-remediation of common support requests.
Digital Passport’s Support Flow simplifies users’ support experience and provides pre-populated Knowledge Base libraries.
The Dreambox Learning Support Flow includes a Knowledge Base library and tailored support workflows.
This Duolingo Support Flow provides tailored support workflows and pre-populated Knowledge Base libraries.
This Evernote integration provides Knowledge Base entries and tailored workflows for common issues.
With this Support Flow for Formative, you’ll have easy access to Knowledge Base articles for common issues.
Freckle’s Support Flow provides a Knowledge Base library and tailored support workflows.
This Gizmos Support Flow provides Knowledge Base articles and tailored ticket workflows.
The Support Flow for GoNoodle provides tailored ticket submission Knowledge Base articles for quick submission and self-remediation.
The Happy Numbers Support Flow adds Knowledge Base libraries and a streamlined support workflow for users.
This Support Flow for HMH System 44 adds pre-populated Knowledge Base libraries and tailored support workflows.
This Support Flow for HMH ThinkCentral adds Knowledge Based libraries and streamlined ticket submission workflows.
With the Kahoot! integration, you’ll have a streamlined support experience and Knowledge Base articles for common issues.
The Support Flow is customized for Khan Academy to assist users and promote self-remediation.
This Support Flow provides tailored help submission workflows and Knowledge Base solutions for common issues.
This Support Flow provides tailored help submission and pre-populated Knowledge Base libraries for easy support and self-remediation.
The Memrise Support Flow provides Knowledge Base and tailored help submission workflows that make it simple for users…
This MobyMax Support Flow tailors help request workflows and unlocks pre-populated Knowledge Base libraries.
This Support Flow for Nearpod simplifies support requests and adds Knowledge Base articles for easy self-remediation of common…
The Support Flow for Nessy unlocks tailored support workflows and pre-populated Knowledge Base articles.
This Support Flow provides custom support workflows and pre-populated Knowledge Base articles.
The Prodigy Support Flow unlocks custom ticket submission workflows, as well as Knowledge Base articles for common issues.
This Support Flow unlocks tailored workflows and Knowledge Base libraries for quick submission and self-remediation.
The Quizbot Support Flow enables custom ticket submission workflows and Knowledge Base articles for common issues.
The Quizizz Support Flow enables Knowledge Base articles for users, in addition to streamlining their support experience.
This Support Flow makes it simple to submit Quizlet-related support requests, and provides Knowledge Base articles for commonly-encountered…
The Reflex Support Flow unlocks custom ticket submission workflows, as well as Knowledge Base articles for common issues.
This Support Flow is customized for Schoolnet to assist users and promote self-remediation.
This works with Snap&Read to streamline the support experience and provides users with Knowledge Base articles to promote…
Socrative’s Support Flow works to streamline the support experience and provide Knowledge Base articles for self-remediation.
With this Support Flow for StoryBots, your district will have tailored support workflows and pre-populated Knowledge Base libraries.
This integration provides Knowledge Base articles and tailored support workflows for ThinkCERCA users.
The Turnitin Support Flow unlocks custom ticket submission workflows, as well as Knowledge Base articles for common issues.
This Support Flow provides uPAR users with tailored support workflows and Knowledge Base articles for quick submission and…
The Support Flow for Write Score provides tailored help request workflows and Knowledge Base libraries for quick submission…
Discover what Incident IQ can do for your district.