About Incident IQ

Incident IQ is committed to supporting teaching and learning by transforming technology support, asset management and services delivery to meet the needs of today’s K-12 schools.


Incident IQ is transforming K-12 workflows by digitizing service delivery to empower students, teachers, and support teams. From help desk ticketing and IT asset management to maintenance work orders and beyond, Incident IQ is revolutionizing the way school districts provide and manage services.


Following an eighteen-month pilot period with partner districts, the Incident IQ platform was introduced at the ISTE Exhibition in 2017. Since that time, Incident IQ has been rapidly adopted by leading K-12 districts across the country. As we have grown, Incident IQ has never wavered from a relentless commitment to customer success and investment in product innovation. Today, millions of students and teachers in districts across more than 40 states rely on Incident IQ to manage and deliver mission-critical services.

Incident IQ is based in Atlanta, GA.


Travis Collins, President and Chief Executive Officer
R.T. Collins, Chief Operating Officer
Mike Hickey, Chief Financial Officer
Patrick Bennett, Vice President, Customer Success
Matthew Krivanek, Vice President, Marketing
Jason Martin, Chief Software Architect
Jorgen Von Tangen, Development Team Manager

Ready to talk?

Discover what Incident IQ can do for your district.

Contact Us 1-877-747-3073 Schedule a Demo